The Fern Hillside Resort Bhimtal

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Good food, Great view Cute Property

It was very disappointing to stay here, even we have booked with dinner, they refused to serve it ,location of resort is very remote and they do not provide any pick and drop facilities from hotel Amenities are not complete in room.

This is a 2 Star hotel, Rooms are completely different from the pictures. Restaurant serves food in used utensils.

Everything was good, except for hot water facility.

There was rarely any essential items in the bathroom things missing were : 1.Soap ( only 1 ) no soap near washbasin 2. Conditioner 3.Bathroom dustbin 4.just 1 towel 5.No hot water Had to call everytime to get it replineshed. Housekeeping guy said he was not aware of check-in so kept the geyser off from main switch....poor coordination. Room is not the same as is shown on website of hotel. There is no chair , no electronic locker to keep your valuables. Manager confirmed rooms are new ( about 1 month old ),,so we are arranging the lockers. There was no one to help near swimming pool.( attendant ) then , no water ball or extra tube for kids. It seems ....better rooms are given to fern club members ( told by 1 of staff ).... then why expedia ???? Whether expedia has done any due diligence to get room empanelled or its fern treatment to expedia .....remain to be answered. Frankly not impressed. Persons contacted Mr. Charu , Mr Rajendra Prasad ..... just lip servicing done .... Room no - 409 checked on 25-05-2018.