Shima Onsen Kashiwaya Ryokan

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Room was clean, only had one bug come into the room and was easy enough to put outside. Staff were friendly, I forget there names but the people who waited on me and at reception were friendly, polite and helpful. Nice and peaceful and onsen was great. Loved the food here, it was the best food I ate in my month long trip to Japan and would 100% come back here

Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again

This is a boutique hotel located in Shima Onsen. The hotel has three private onsen baths and two public baths, located near town. The staff speaks English and are always friendly and polite.

Staff was incredibly professional and super nice and welcoming. Even though our arrival was delayed and after checking time, we notified the hotel by mail and there was no issue. We even made it for dinner which was amazing! Can’t wait to be back. Thanks to everyone for all your hard work :)

I really enjoyed my stay at Kashiwaya Ryokan. Although it was long to get to without a car, it was worth the travel. The 2 days there didn’t feel like it was enough time. I will return again for sure. The room was comfortable, the private onsen were beautiful and amazing. The kaiseki served at dinner were delicious and perfectly balanced. The traditional Japanese breakfast (there were Western styled breakfast and brunch at the cafe in Shima Onsen town) was incredible as well. I want to thank the dedicated staff members I interacted with during my stay. They were kind and patient. I don’t recall all their names but I want to thank Hitomi, Yuho and Andrew for their help. I will recommend this ryokan to my friends.

Staying at Shima Onsen was a real delight. I would highlight the incredibly friendly and gracious staff, who made me feel very welcome and looked after as a solo traveller, and made the beautiful dining experience even better. I enjoyed walking through the lovely nearby streets and forests - it felt very secluded and tranquil. And there was nothing better than coming back from a big walk to relax into one of the onsen - either public or private, depending on what you preferred. I wish I had more time to stay, but even two nights was enough to feel very rejuvenated.

Amazing staff, awesome food, and the property is more beautiful in person.

Excellent!

Be careful not to get spirited away with how amazing this Ryokan and area is!

The rooms were very spacious, staff were very friendly and helpful. Glad our room was on the second level because we got to enjoy a gorgeous mountain and river view!