Rehana Royal Beach Resort - Aquapark & Spa - Families & Couples Only - All inclusive (Rehana Royal Beach Resort - Aquapark & Spa - Families & Couples Only - Premium Ultra All-Inclusive 24H)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Personale sempre disponibile e attendo alle esigenze dei clienti . Sia al ristorante

Ne complesso ottima struttura.. l’unica pecca è che è poco per famiglie italiane

Avoid at all costs, completely worn out and rude staff

I recently stayed at Rehana Resort, and my experience was anything but pleasant. I feel compelled to share my disappointment and request a full refund. The bars were often out of drinks, with hardly any options available. Cleanliness was a major issue, with filthy dining halls and a shortage of clean dishes and glasses. The food was boring, repetitive, and often had a funky taste. Despite the all-inclusive promise, our mini-bar was never refilled. The loud, annoying music playing 24/7 made it impossible to relax. The so-called "entertainment" was a joke; the animation team was talentless, and some animators appeared to be under the influence, creating an unsafe environment. Service was non-existent, with rude and toxic waiters who treated us with disdain. The constant bargaining and scams among hotel services made us feel cheated at every turn. Adding to the stress, there was no shuttle from the airport to the hotel. This vacation turned into a nightmare. I am incredibly disappointed and request a full refund for this disastrous experience. I strongly advise anyone considering a stay at Rehana Royal Beach Resort to think twice before booking. This place is not worth the money, time, or stress.

Very low quality & dirty, large assortment of food but horrible quality and taste...

Excellent service and very clean resort. Also, food and bar was amazing

Good trip with expieda i hoüe agine i like very much

We booked this hotel as a short mini-moon after our wedding. We were looking for somewhere close enough to get some guaranteed autumn sun but didn't have time to go long-haul. The weather was great but the hotel was really disappointing and not even close to the 4 star rating on trip advisor. The hotel is old and in need of updating. The food was terrible. The main restaurant buffet was abysmal, we were told because we were English we didn't eat in the same restaurant as the (mainly) Russian guests but when we got shown to the other restaurant the food was almost identical (just as bad) and there was no-one else in the restaurant. The more informal eating for lunchtime and snacks was fish and chips, pizza and other more 'western' food but it was really poor. The A la carte restaurants were slightly better but as part of the all inclusive you could only use each one once per stay. The drink options were really poor, beer, whiskey gin and vodka (local spirits) a lot of the mixers were out of bottles and flat most of the time. The nicer wines etc. needed to be purchased. We had a nice seafood meal at the Moonlight restaurant on the beach but again that had to be paid for on top of the all inclusive however it was so dark you couldn't really see what you were eating. The spa facilities were also very dated but the massage treatments were really good (additional cost). The pools were nice but again we were 'escorted' to our own area away from the rest of the guests - strange

Extremely well maintained and run resort. Plenty of pool side space to relax. Food courts had plenty of variety and were always kept clean. There was always a queue for the bar but it was never more than a 10 minute wait. Access to the sea was easy and the beach was well maintained with a nice promenade that led to a swimming platform..

The staff wasnt good, some were over friendly and some were very rude. The food was good, but could be much improved, more variety in desserts section. Also food should be labeled, its very important. The view and swimming pool was excellent. Rooms were comfortable but very little light in the bathrooms and not cleaned properly, also plumbing problems. Towels werent washed properly. Many fun and interesting extra activities, also night shows were very good. On the whole, it was fun and relaxing. Hoping to visit again and see some improvments. A good place to enjoy a couple of days of fun and sun!