Pera Rose Hotel & SPA - Special Class

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Overall, we had a pleasant stay at this hotel. The staff were very friendly, welcoming, and always willing to help. We especially appreciated that they upgraded our room to a better one, which was a nice gesture. The location is excellent—very close to Istiklal Street, with plenty of cafés, restaurants, and shops within walking distance. There were, however, a few areas that could be improved. The breakfast was disappointing, with a limited variety of food. The breakfast area was quite small, making it difficult to find a free table during busy hours. In addition, when some food items ran out, they were not refilled promptly, and even clean plates were unavailable at one point. The spa was under renovation during our stay. The hotel kindly arranged for us to use the spa facilities at their nearby sister hotel, which was only about a 4-minute walk away, and we appreciated that solution. Our room also had several technical issues. The door handle was broken, and our key card stopped working multiple times, requiring us to have it reactivated. The window did not close properly, so we could hear a lot of noise from outside. Additionally, the refrigerator was not cooling correctly—it seemed to heat instead of keeping our drinks cold. Overall, the hotel’s greatest strengths are its friendly and helpful staff and its excellent location. With improvements to the breakfast service and better maintenance of the rooms, the experience would be much better.

It was terrible didn’t sleep there. After alerting the receptionist with issues got a response from him saying he doesn't understand English. No manager was available until another 3 days to cancel my room so ended up paying for it. Apparently its supposed to be 4 stars but worst than a hostel room.

Breakfast was fantastic, basic Turkish breakfast. Hotel is a bit old fashioned, comfy beds. Overall it's okay..

Excellent location and good service

Great and safe location. Lovely breakfast. Moderate size room but their friendly staff work hard to make my stay enjoyable. There are lots of hotels of this size around but I've been coming back to Pera Rose since 2012 because it give me (a female) all what I need when traveling solo.

Mr Irfan on reception is a good person helpful always smiling

Very nice clean room with a comfortable bed and great view! Breakfast is included and it is very good! Location is great as well. Highly recommend!!

Good service levels and a great location to walk to shopping on sites or to use public transport ion.

We were given a room first that was small and not so nice, but then the staff exchanged our room.

Tried to change the booking. The hotel pretended their hotel.com ‘special booking system’ wasn’t working and couldn’t do anything. Hotel.com we’re useles.