Lazart Hotel, Trademark Collection by Wyndham (Zeus Thessaloniki Lazart, Trademark Collection by Wyndham)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The location is a bit far from city center. The house keeping didn’t clean our room.

Clean Room and good facility

When I checked in there was just one person who was on the phone, I met my friends in the bar and went again to check in she was still on the phone, It was almost impossible to get a drink in the bar you had to go to reception and ask for service. The pool was closed off as it was the end of the season,in September!!! I was so looking forward to a swim.

Lovely hotel, ideally located for our trip. Quick taxi to the main attractions of Thessaloniki. Would book again.

The staff was very friendly and helpful. The breakfast was great and there were a lot of different choices. We were a bit disappointed to see the pool was closed as it was still very hot and sunny outside. Also, the spa was not really available, the reception didn't know much about it and they told us to call the spa, but no one was picking up so we just gave up. We believed that the spa is included in our stay Overall, it was a nice short stay, the bed was comfortable and the bathroom was clean.

Really great hotel, all the staff were brilliantly friendly and helpful.

This is not a 5 star hotel and it isn't managed well. In fact when we asked, there was no manager available to talk to about our concerns during our 3 day stay. We were very disappointed that the pool was closed at the beginning of September when the temperatures were in the 30's. We were not informed of the closure, by email or upon arrival. Signs in the elevator said the pool hours were from 11 am - 7 pm, and there were no signs indicating pool closure. We chose this hotel because of the pool. It was when we wanted to swim that staff told us the pool was closed. Hotel staff were not very helpful and no manager was around that we could speak to about the issue during our 3 days there.

I want to clarify that my negative feedback is directed solely at the hotel management—not the staff. We visited Thessaloniki in early September, when temperatures were still around 30°C, and were surprised to find the pool closed. While I understand the Expedia listing mentions the pool closes at the end of August, it also states that pool availability is subject to weather conditions. Given the heat, I believe it would have been reasonable for management to extend pool access. We stayed at other 4- and 5-star hotels in the area during our trip, and all had their pools open. It’s hard to accept that Wyndham couldn’t do the same. I don’t think my request was excessive or inconvenient—just a simple expectation for a summer-like experience in Greece. The hotel staff were kind and understanding, and even offered us a bottle of wine as a gesture—which I truly appreciated. However, I still find it hard to accept that the only 5-star hotel we stayed at in Thessaloniki had its pool closed during such high temperatures in early September. It seems like that the Wyndham has a poor Management. It was our first stay at a Wyndham hotel and i think also our last one.

No in the city center but great hotel (25 minutes walking)

The front desk staff was one of a kind. They were very helpful with anything I needed. The continental breakfast was a great start to your day. The pool was beautiful and a great addition to your stay.