Hotel Villa Rica

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I booked Hotel Villa Rica because the rate was reasonable for my stay in Rio. Based on the listing, I wasn’t expecting a luxury hotel, but I was disappointed by the overall condition of the property. The first room I was assigned was spacious, but the bathroom—particularly the shower—did not appear to be thoroughly cleaned, and the furniture was extremely dated and heavily worn. The bed consisted of what felt like a thin mattress topper on a platform and was very uncomfortable. After speaking with the front desk, the staff kindly allowed me to inspect and choose another available room, which I appreciated. Unfortunately, the second room had many of the same issues. Although the bed was an actual mattress, it was exceptionally firm and uncomfortable. The furnishings were again heavily worn, the window would not remain closed, and there was visible mold in the shower. After four nights, I decided to check out early because I simply wasn’t able to get adequate rest due to the bed. The breakfast was very good, and the front desk staff were friendly and accommodating throughout my stay. I also requested a prorated refund for the unused nights. The hotel initially responded promptly through WhatsApp and indicated a refund might be possible, but after Expedia submitted the formal request, communication stopped and the issue remains unresolved. Based on my experience, I cannot recommend this property and would choose to stay elsewhere on a future visit to Rio.

Easy check in process. Clean room and very helpfull reception staff.

Mattress is about 3 inches thick. Pillows were smelly. Shower was leaking water outside into the hallway. Breakfast is very basic. Better than not having a place to sleep at all. Reception was available 24 hours, unlike the information I received stated.

Friendly helpful receptionists and staff. Room was clean, firm but comfortable mattress

Nice acomodacion

The area is terrible. Very dirty, noisy, a lot of homeless people. The only good thing about this hotel is the staff and the breakfast. I wouldn't recommend it for solo female travelers, especially first time in Brazil. I was so shocked and scared to leave my room.

Good location - close to Lapa, Gloria and Cinelândia. You can walk to Flamengo beach and Gloria Marina for a boat ride. The rooms are basic but comfortable and the shower is hot with excellent water pressure. The breakfast is good.

GOOD

Excellent hotel right in the heart of everything.

Just an OK Hotel, I wanted a little more with Air Conditioning and the Qualities.