Homewood Suites by Hilton Denver Downtown-Convention Center

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great location downtown. Plenty of parking available in the area. Lovely suite. Pool v v small but fine for little kids. Only negative - breakfast finishes at 9am weekdays.

Great location in Downtown Denver. Clean rooms and helpful staff

We checked into our room to find it had a commercial grade lung irritant running (rainbowair ozone generator) and wires in the floor. We were moved to another room that smelled like spaghetti and had stains on every possible surface. Be warned that there is no alternative offered to their absolutely horrible valet service. Rude, slow, and inattentive. I waited for 10 minutes after arrival only to the find the valet guy kicked up with his feet in the air and on his phone. When he finally noticed me through the glass, he came out and just looked at me. Truly amazing service, worth every penny of the $60/night Shower was gross and moldy.. Stovetop was cracked.. I could go on but I gotta stop somewhere. Bottom line: would not recommend and will not be back

We booked 3 nights in the Homewood and when we checked in on the first night, we were required to stay at the Hampton instead, as no rooms were available. We then had to “check out” the next day and check back into the Homewood, where our original reservation was. It was a horrible experience. Ruined a portion of our day as we were waiting to sort this out. Staff pushed us to just stay at the Hampton the whole time (not acceptable as that hotel did not have the amenities and room that we specifically chose with our Homewood reservation) OR tried to encourage us to just leave our belongings with bellhop for the day and check in to our “new” room later. This was also not an acceptable option as we knew we wouldn’t get back to the hotel until likely after 11pm at night. There was no way we were leaving for the day, without knowing for sure we’d have a room to come back to. Very disappointing experience.

We booked and paid for our stay in advance. We arrived to check in and were told there were "maintenance" problems for all 4 rooms my group booked. Upon further review, the hotel overbooked, it wasn't a maintenance issue at all. They gave us sub-par rooms (for the same price as the nice rooms we reserved) in another hotel on the same property. Then, when we were able to move to the hotel/rooms we actually reserved there was much confusion. The plumbing and fixtures were loose and leaking, the USB plugs didn't work. The breakfast was nice. The bar was okay but expensive.

The people at the front desk were very friendly, Drew was nice and helpful!

Everything was great except we paid 180$ for parking for 3 days. There was parking across the street but you had to pay extra for that as well

Very clean property, nice staff, comfortable bed. The only problem I had was that I heard a huge banging in the middle of the night and it sounded like someone was breaking in. It happened 4 more times till I realized it was the air conditioning unit. Needs to be some system in place to change out those AC filters. Mine was really really dirty and hated the fact that I was breathing all that dust in. Lost 3 hours of sleep in the middle of the night, which effected my work day substantially.

Service and hotel was great!!!

Great staff! Beautiful lobby area! Free multi-choice breakfast! Giant king suite with full kitchen and lovely view! Fantastic location! Pricey parking either onsite or across the street. Bar closes at 10P. Was told the room I reserved was not available.