Puri Gangga Resort Ubud

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I had a lovely stay at Puri Gangga. The room is exactly as advertised and has everything I was looking for. The staff are amazing and welcoming. Also, Mega at the spa was fantastic and the spa services were great. I highly recommend this resort.

Breakfast was delicious, pool was nice, staff were very professional

Amazing

Staff was warm, welcoming, courteous and helpful. The breakfast and tea were a treat. The beds super comfortable and the rooms cosy.

The staff were so friendly and helpful, always welcoming. The room was clean. The food, especially breakfast was really good.

Wonderful place to stay. Staff were exceptionally courteous, kind and welcoming. A hidden little gem.

The location of this hotel and the staff are amazing. All the workers were incredibly polite and the hotel is located in the middle of the rainforest, allowing for some amazing views. That being said, the rainforest comes with a lot of bugs and reptiles, who seem to prefer the inside of the resort rather than the outdoors. We found lizards, a dead frog, a wasp and multiple other bugs in our room. And the rooms have a lot of openings that allow them to enter. Some of the rooms are also in desperate need for a renovation. Our original room was an older one - we found a lizard under our pillow and discovered the AC wasn't working on the first night. They switched our room, but when i called the next morning to ask about the floating bkfast we ordered, i was told we had to move back. I was pretty frustrated at that point and thankfully, they called us back to let us know we could stay in the room. Overall, it was a good stay but many of the highlights were overshadowed by the things i mentioned above.

Very safe and friendly

The property was like being in an Indiana Jones movie set. Tranquill and the infinity pool looking over the jungle is amazing. Staff are very helpful and friendly. Lots of places around area to go and taxi's are very cheap.

Such an amazing experience at this hotel, not only is the staff incredibly kind and attentive they are also so thoughtful. We stayed for our honeymoon in the pool villa, and on the first night we came in they gave us a call in the morning to see if we’d like to have breakfast even after breakfast hours were over since we hadn’t eaten. They always asked us about our itinerary to help us decide best places to go or offer us shuttle service or a car. We went on a lovely trip with Joe to the swing and coffee plantation, he’s so fun and knowledgeable, he was also so patient with us and wanted to make sure we had a great experience. The room itself is beyond what I expected, so clean and beautifully designed. The bathroom is so spacious and gorgeous that we could probably just live there. The shower has the best water pressure and the hot water keeps going even when we’ve filled the bath and want to use the shower after. Such an amazing experience, I really wish we had booked longer. Highly recommend staying here, and hope to come back one day! Also they offer yoga in the morning, a free foot massage when you first come and their chicken is halal. Amazing experience!! Thank you so much to everyone at the hotel!!