greet Hotel Villeneuve La Garenne

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Staff were so friendly on arrival, helping me with my terrible French despite being happy to speak English (after I told him I’d been trying to learn French!) and taking the time to research the rules of the metro and travelling with dogs for me, just to double check I had the rules right. The property itself was immaculate, despite being a little dated. We used it as a base to sleep as we headed to Paris for the day and it was perfect for this. Very comfortable.

You get what you are paying for. If you have a higher budget, avoid.

Goid safe parking

The area is at the end of the 177 or 137 bus line which makes it convenient

Quiet and easy to rest

I couldn’t check in because I found the gate closed so couldn’t get into the hotel . I didn’t stay at the hotel . I called the number at the gate few times no answer

The reception and cleaning staff were lovely but the room was below good. The tap was not screwed in and it was small and scruffy. Also I was next to the hallway door so was kept up by it slamming all night.

is a very calm location, good room. breakfast also good. it would have been better if the reception staff had allowed us to extend for 1hr our check out timing, but they just said, no, its full, and it was obvious that the place was almost empty.

The two gentlemen who checked me in and checked me out were very polite. BUT There is mold on the bath ceiling. The shower head leaked not allowing the head to spray with any pressure. I had to set the plastic bag in the body/shampoo dispenser in place to allow me to use it. There were "No Smoking" symbols attached to the door at every room but all evening I knew when one of my neighbors decided to have a cigarette. I took mass transit. I walked from the tram. I followed the directions supplied to me. There isnt a sign that says Hotel de Villeneuve nor a sign that displays the address 80 Boulevard Charles de Gaulle. There is a sign that displays Kyriad - a name that is not mentioned on the info I was supplied with my reservation. And the sign cannot be seen through the trees while standing on Charles de Gualle. I passed it. I walked about one km. I spoke with a bus driver. I rode the bus back to the area of the hotel. Since I could not see it through the trees a nice woman who was walking her dog walked me to the entrance of the hotel property. I still was not convinced that I was at the right hotel because of the Kyriad sign but I figured I might get directions to my hotel. Fortunately it was THEE hotel. Once I had seen the condition of the room I planned to stay the night and leave in the morning. I did not expect a full refund for the next two days. I was charged for one night plus a too large admin fee. I may fight the for a refund of the admin fee w my mold pictures.

Is different from why they advertise, the room was clean but always had a humidity smell.