Tolip Alexandria

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great hotel friendly staff and clean

Staff supposebly checked the suite before we have checked in. The safe box wasn't working and they had to put a second one and the fridge had water all overall the shelf. Also, the vallet people left the car interior light on causing the battery to die on us. Big hotel like that should inspect everything before guest checks in. Bad experience unfortunately this time

The service here is truly exceptional. They care deeply about their guests, and when the refrigerator wasn't working in the room service room, it was replaced immediately. When I requested room service, the attendant arrived very quickly. All the staff, from the hotel entrance to reception to the rooms, are excellent and helpful. Swimming together. The rooms themselves offer a stunning sea view and a beautiful bathroom. However, the bathrooms need renovation to befit this hotel. Despite their spaciousness, the bathtub is very narrow and unsuitable for the elderly. The buffet has options to suit all tastes, both adults and children, but it needs more supervision. Guests often let their children handle food and pastries with their bare hands, which is unsightly for others. The children can't be blamed if there isn't more oversight from the management.

Very good very family tean

Hashem/Hisham the house keeper was great

Average

Very nice

Some what. An old building. Not very clean.

SIDE SIDE VIEW was not a sea view that’s why I booked this hotel to SEE THE SEA and all I seen was the street you literally have to STICK YOU ENTIRE GEAD OUT IF THE BALCONY and turn your head to the SUDE to see a little bit of the sea BOT WORTH IT

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