Hilton Garden Inn Memphis/Wolfchase Galleria

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Clean hotel with easy parking and professional staff.

1. The carpet was stained and dirty. 2. There were no shampoo and conditioner filled 3. Noise was loud interrupting our sleep sporadically 4. So many things were horrible like bedsheets were not changed which were previously used by someone. 5. I will not use this property in the future. 6. Breakfast was charged additionally 7. Waiters were not serving us attending our table.

Friendly staff. Great location close to food and activities, yet secluded enough to be peaceful. Nice property.

The staff was friendly and very welcoming. The property and rooms were clean and well kept. It was a very peaceful atmosphere and easy stay.

However housekeeping did not clean the rooms everyday. The housekeeping staff first cleans the checkout rooms first. Then if time premits they will clean the occupied rooms. You may have to refresh your room yourself and get your towels and other consumables items from the front desk. The breakfast was excellent comparable to some of your better breakfast restaurants. Location was great, for you were surrounded by shopping strip malls and a variety of fast food restaurants where some were in walking distant of hotel.

We did not get the room we reserved and paid for which had the roll-in shower. Not sure if we were charged correctly for the room we had which did not have an accessible shower.

Great parking

Clean room

We had to leave one day early, was promised,an email receipt, which we never got. We also did not get credit fit the last dat not used as promised.

It was very nice, staff was helpful and friendly. Only wish there was a hot tub.