NH Palermo

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The main reception area and patio area was nice modern amd well maimtained. The pool was filthy there was a thick rim of scum around the whole perimeter. There was also a.severe lack of.sunbeds we.struggled to get a bed and yet there was plenty of space for more loungers lots of guests had this issue....hotel needs to invest in the pool area which im sure they wld be able to do with the amount of.money they charge for drinks! The drinks prices were extortionate and the service at the bar area was dreadful. Thankfully the only occassion we went to buy a coffee we waited 20 mins and then gave up as noone appeared to take out order despite seeing us sit there. We didnt have brekafast as we arnt big breakfast eaters and 20 euros each was alot. The location was ok but a good 20 mins to get into the main old.town for a.meal. well located for the station just a 15.min walk. Bedroom ok it was clean and cleaned daily and spacious a nice walk in wardrobe so plentyof space. We had no balcony but the window looked out side view of sea and the gardens and palace area and was a.nice view. They had music.some.nights but the garden was empty i think if rhey made.drinks cheaper people may have attended. The corridor was tired and there was a bucket catching a.drip the whole.of our stay. We enjoyed our stay but this hotel cld.do better.

Was a nice stay. Rooms were lovely. Pool needs a good clean. Staff were mostly great.

An okay hotel in a good location. Rooms are big and have good amenities but the bathrooms are dated and in need of an upgrade. We found that there was mould all over the shower and water stains in the toilet. The pool area is a plus but a lot of it is shaded all day which meant people coming to reserve sunbeds very early (pre 08:00am) and maybe only 20 sunbeds total that get sun. This quite often meant that many people were left without a sunbed or a sunbed in the shade even when coming down to the pool before 09:00am. It would be worth the hotel considering cornering off the whole pool area rather than just the pool to stop people coming down so early to reserve. We also found that people would reserve beds and then leave them for hours with other people struggling to find any and no action was ever taken. We found all of the staff nice and helpful but one thing I would say is that the prices are astronomical at the hotel. We paid €7.50 for a 30cl can of Coke and €5.50 for a bottle of water. Whilst I appreciate that prices increase for convenience, there is a shop just down the road that sells cans of soft drinks for €0.66 so paying over 10x more felt like we were being ripped off. Overall an okay hotel - with a few improvements I think it could be great.

The hotel is tired and whilst the common areas have been renovated, the same cannot be said for the rooms. Its located 20 mins walk from the hustle and bustle of the city and in the evening, the walk is a little sketchy. Our room was a suite and whilst the view out of the front of the property was great, it was not well maintained and had an issue, which resulted in us moving to another room that was just as bad! Some of the staff were friendly, but no information on check in and or assistance on where to go and whats good to do Real shame,

Good 4 star hotel looking onto the sea. The room was modern and comfortable with very good facilities (decent hairdryer, great toiletries, slippers, fridge and safe). It was great to have a pool but the pool area could have been cleaner. The reception area and bar looked nice but it was extremely busy when we were there as the Radio Italia concert was on. Parts of the hotel were a bit dated.

Had the most lovely stay here. First time in Palermo so the location was good for exploring nearby markets and the many many alleyways in search of hidden bars and restaurants. Pool was an excellent bonus to cool off after a day exploring. Shame the drinks were so much more expensive than any nearby bar (10.50 euros for a lager!!) had they been more like 6 or 7 euros we’d have made more use of the hotel bar. Had a great pool DJ on our last day playing chilled tunes that were very welcome after the ‘interesting’ choice of bar music (think fairground circus, marching band, 70s Carry-on film) played on loop everyday! Loved our balcony view watching the cruise liners leave of an evening. Yes it’s a main busy road but close the doors and you can’t hear a thing. Excellent breakfast. Lots of choice and wasn’t the same every day. Would I return? Yes 👍

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Lou was a great waiter and the pool was great for the end of the beach day

The room was very smelly. We had to sleep with the door opened and outside was very loud. So no fun!

Me pareció muy mal el personal de recepción no todos , mujeres muy atentas hombres sin pelo un desastre es como si les tuviéramos haciendo un favor al venir acá no vuelvo más