Khách sạn Sao Mai (Sao Mai Hotel)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The staff is very friendly and helpful, good atmosphere, we'll come again.

Dirty, unsafe door lock, stinky towels, no water bottles supply, cockroach, mould…, flat pillows, bad smoking odour in the room. Broken promises. I don’t recommend anyone to stay in this place if anyone wants to have a comfortable place to sleep. And you can’t cancel it and get a refund.

We booked 1 night with plans to book more, we booked a room with 3 beds and they charged us more money on top of what we paid through Expedia, then it was $2 more than Expedia price which they said we couldn’t book through Expedia if we wanted the 3 beds, we agreed to this because of the location and hassle to move, other than this small issue, it was a great stay and the staff was kind and helpful.😀

When the first time I saw the staff at the hotel I ask him to looking for my name on their file that I have book for 3 months and he said that He could not found it then after 30 minutes I bring my receipt out then he said yes I have a room for you but you have to wait for set up the room about 30 minutes more I have a small room with double bed, the hotel is too dark, smell and I have to move out, So please do not recommend to any one else, I know I could not have the money back but I wish I could !!!!!!!!

Stayed two nights * PROS: -cheapish -really nice lady behind the reception -not far from bus station after mini bus. -two districts from the train station. -communal kitchen CONS:(OH BOY) -cockroaches have claimed the bottom floor -no fan in bathroom -no balcony or windows(have to smoke beside the reception- literally) -noisy neighbours and road (very busy) -the plug sockets are in the most awkward places. -place feels like an old prison converted into a motel. -had a bit of a fuss at the end when they tried to make us pay again for the two nights. Had taken 15 minutes to show them that we had already paid... in other words bad organisation.