Staff was nice and accommodating. Room was clean. Room was HUGE and a huge waste of space. I’ve never stayed in a hotel room that had stairs to go from the living area to the sleeping loft. And I’m not talking 5-6 stairs, I’m talking 16+ stairs. We left our big luggage downstairs as it would not have been fun to carry it up the stairs. Our flight was delayed 30 minutes so we got into SeaTac around 1:30. Got to the hotel shuttle pickup area around 1:50. Shuttle came in around 10 minutes and we loaded only to see that there were probably 12+ other people waiting for the same shuttle. They probably waited another 40 minutes to get a ride. Got to the hotel and were told they did not have and rooms with two beds as we had paid for, only a room with a queen bed and a rollout- but we would need to make up our own bed. It was so late, I didn’t want to argue. Workers seemed to be nice and worked hard but layout and perhaps poor management? Not sure, but this would not be my first, second or third choice of hotels to choose near SeaTac.
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