TownePlace Suites by Marriott Austin North/Lakeline

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I reserved three rooms at a very reasonable rate. All the rooms were spacious, clean and accommodating. I especially appreciated the walk-in showers as we had two members of our party with a disability. I didn’t partake in the free breakfast, but I was told it was satisfactory Overall,, it’s definitely a worthwhile stay if you need a place in Austin just a little outside some of the busier areas.

$11.50 to park in the parking lot is a bunch of crap other than that nice hotel

Peaceful relaxing environment, comfortable rooms, centered to shopping areas.

The 4 days was good better than excepted. Very clean

My family and I stayed for an evening. At first glance, hotel is clean and smells clean. Staff was attentive and nice to work with. In my room the only downside I had about my evening was that the sofa bed had leftover crumbs inside. If the cleaning staff could incorporate vacuuming the sofas that would be great. The pool had debris but was still nice. Overall, this was a good stay! Room was comfortable and clean.

When I booked the hotel from Expedia, the listing said the parking was free. Then I checked-in to the hotel & the hotel charged me parking fee. The manager refused to give me a refund. I was charged for Wifi even though hotel staff assured me I won't be charged for it since I used free wifi during my stay. This hotel pushes false charges on customers after they check-in. So, I won't recommend it to anyone or stay there again. When I was checking out, the front desk staff admitted that I shouldn't have been charged at all, since Expedia still said free parking for guests in the listing and there was a note that said I shouldn't be charged for the wifi since I did end up using the free wifi. She tried to cancel the charges and couldn't, so she called the manager and the manager said no. So, she ended up apologizing to me and said it was now out of her hands since the manager was her boss and she had to follow his instructions. She told me the manager had said for me to send an email to the manager if I wanted a refund. I sent the manager an email and did not get any response or refund. This hotel scammed me. So, I won't stay there and I won't recommend it either. People should aware of these issues with this hotel and be careful when making reservation at this hotel.

Clean, safe, in the very nice area you can do a pleasant outdoor walk for a hour, many people live in the apartment area behind the hotel. Always cold and hot water and milk in the lobby. Very convenient they have utensils in the room. And next door hotel has a restaurant offers healthy or good meals and drink. Mr. Troy he is super nice and helpful, thank you sir very much.

Breakfast was good, nice and warm and tasted great. Everything was nice and clean, workout area was nice also. Everyone was helpful and nade the stay great. Room was clean and beds comfortable. Would recommend

nice and clean. friendly staff. a/c unit needs maintenance as a little too loud.

Clean room. Weird that they only have queen beds. Shower knob was almost completely broken.