Days Inn & Suites by Wyndham Downtown/University of Houston

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The event scheduled an area had been canceled and refused refunds now stuck paying for rooms I didn't use

Just stay one night while attending a conference. Great service!

Not clean, not helpful staff. Breakfast stopped at 8:45am.

The pictures on Expedia are NOT pictures of this property! The pictures are a DRASTIC misrepresentation! This hotel is not in a safe area, the property looks old and the outside was not clean. The only reason we didn't immediately drive away was because I had already prepaid for the room. The room itself was clean. The fridge and microwave were in good working order and clean. The bed was very firm and the sheets were stiff, but the AC worked well enough to keep us cool all night. The water barely trickled out of the shower. I could not even wash my hair because I did not have enough water pressure to rinse it. Breakfast was only served for a very short time each day, ending at 9 am! Ridiculous! The front desk staff was nice and helpful and the housekeeping staff was also helpful. If you are a single person in town to work a job and need a cheap room, this might be fine for you. But for a family, i would not recommend this place. I felt upset from the moment we drove up because the pictures on expedia were NOT representative of the actual property!

It was ok. I needed a handicap room because I use a walker. The first room was dirty, still had someone stuff in it. The second room was not handicap accessible,

Room and bathroom were incredibly clean!

I would not recommend.

The Room was clean but was very warm upon arrival. When I checked in the staff was nice. Upon checking out, the staff wasn't as nice. They served the same breakfast for the two days I was there. It would be nice to have variety.

Clean

Please do not book this hotel I can say that my experience there was absolutely horrible. I drove four hours to get to this hotel upon entering the room the air wasn’t on, so me and my children had to sit in a hot room until the air kicked in . Well the ac unit was broken because the ac only blew hot air literally . They offered to move us to another room when entering that room I noticed that the room was disgusting the floors were dirty the covers were filthy and there were gnats everywhere not to mention gnats inside my original room that I had booked. I stated my complaints and concerns to the front desk and requested to speak with a manager the first day throughout the day but they stated the manager wasn’t on the property I booked for three nights long story short but ended up checking out the first night there this has been the worst experience ever!!!!