Home2 Suites by Hilton Reno

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great location, near the airport and a nice mall. The hotel itself is spotless and modern. We had a three year-old with us so we booked a separate bedroom suite. Both the bedroom and living/kitchen area were spacious and the layout was perfect for her early bedtime. I'd definitely stay there again.

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The room was not ready for us at 4:15pm and check in was 3:00pm. The shower floor looked dirty. Everything else looked clean. We had to ask for the chair that is normally already in the room, I had to ask 3 times and it finally arrived at our room. The sink stopper was not working. The bathroom door was not working properly. The toilet seat was looking very worn. I was disappointed because normally this place is great. Oh and the beds are feeling and looking less comfortable than they used to. Staff was nice enough. The breakfast was good.

The sliding barn door on the bathroom was not sliding so well, but it’s nothing that discouraged our stay. The location was on point for us!

The rooms were clean and stff was friendly.

Our room was not cleaned during our stay. Since there was a sign on the bathroom mirror indicating it would be cleaned every other day we were surprised when it wasn't done. We asked why it wasn't clean and were told we needed to request that service. After pushing the issue, we were then told that we had a do not disturb sign on our door which wasn't true.

Nice hotel

Breakfast was very good with lots of choices. Receptionist was always smiling. The room was clean and huge.

Place was super clean, staff was very friendly & helpful. Great selection for breakfast. Easy check in & check out. Would definitely stay here again!

Excellent stay! Low budget hotel but clean and all we need is there… pet allowed, swimming pool, breakfast, ample space of the room and best of all… free EV charging!