Heaven Inn

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The room was neglected, dirty and dusty. Linen not clean, bed bugs and insects flying all night. Not recommended this hotel.

I arrived at 2 am. There was no room available and I was waiting 5 hours

Was not allowed to check in

The room advertised is the room that I initially paid for, however the manager who was kind enough to be waiting for me at the arrivals gate, tried to slip me a smaller room on the fly that was infested with cockroaches the size of my palm crawling all over the walls! I was sick to my stomach. Then he hurried and took me to an upper level floor, to the room that was advertised and claimed it was bigger...completely forgetting it was the room I had originally paid for....at that point I should have left but didn't. I regret that I stayed two more nights before cutting my 8-day stay short because of the boxspring that I couldn't sleep on, all the food that seemed carry a strange odor that made me queasy and the loud, disturbing noises through the night...

Friendly and courteous staff.