ANDAZ MUNICH SCHWABINGER TOR, BY HYATT

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

It’s a good business hotel

The staff were extremely friendly

One of the best hotels I have stayed in - room comfortable - staff lovely. The spa was amazing really enjoyed a swim then sunbathing outside. Perfect quiet location but short tram trip and you were in the centre of Munich.

Clean room

Such amazing staff with attention to details. From the minute I arrived at the front desk until I checked out, I felt I was attended to in every area. The breakfast was amazing and the staff were so friendly, introduced me to a few German delicacies.👌 From front desk check in to room service, cleaning the room, the restaurants/ bar and the spa. I was waited on by pleasant friendly and professional staffs each time. I will be back again and glad I made reservations with you.

⭐️ 1/5 — Very disappointing experience We stayed at this hotel for three nights and had dinner at the restaurant on December 25th. Unfortunately, the experience was very poor. The service was extremely slow, the restaurant was understaffed, and the food quality was unacceptable. The starter was a tiny portion of pâté shared between three people, the tartare was overly salty, and the duck was undercooked. The entire dinner cost nearly €500, yet we left hungry and disappointed. The next day was no better — bland soup, soggy sandwich, and overall very low food quality. This was by far the worst dining experience we’ve had at an Andaz/Hyatt hotel. Sadly, the restaurant ruined our overall impression of the stay. I would not recommend it.

Es wäre schön gewesen, wenn das Reinigungspersonal geklopft hätte, bevor es ins Zimmer kommt. Es ist wirklich unangenehm, wenn ein fremder Mensch vor einem steht, wenn man gerade aus der Dusche kommt. Beim Check out wurde man nicht gefragt, ob alles in Ordnung war. Diese Aufmerksamkeit wäre schon schön gewesen. Sonst war alles gut. Schönes Hotel

Clean and nicely decorated room, lovely staff, amazing pool

I would recommend this hotel

Excellent service