Best Western Hotel Journel Antibes-Juan-les-Pins

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We stayed here as part of our minimoon and whilst we were not expecting a 5 star hotel, the hotel was just a bit lacking. We had booked a superior room but were supposedly upgraded due to it being a special occasion but the room was still very small so I’ve no idea what we would have got without the upgrade. We’d booked a terrace room and we surprised that the “terrace” wasn’t big enough to even stand on and the door wouldn’t even fully open. The rooftop bar was also a bit disappointing - no cocktails were available until July and we were the only ones up there so it felt a bit uninviting and we only stayed for a quick drink. The location of the hotel was good but a bit of a further walk to North Antibes old town and Juan Les Pins Beaches than suggested on the page. All in all the hotel was fine if you just want somewhere clean to sleep and a convenient central location

Belle nuit ! Personnel très gentil! Merci

good helpful staff, patio outside the room was scruffy and unusable due to mosquitos, not able to use the plug in the sink as the closure bar too close to the wall. There was a nasty smell from the shower toilet on our last 2 days.. The staff sprayed it but the smell came back the next day when we were leaving Room was clean and cool , a fridge would have been useful

Terrible stay

A good value clean comfortable stay - well positioned 10 minutes from Antibes centre or Juan les pins

Staff was rude, aggressive and or incompetent. Advertised roof bar is inexistent, room layout was ridiculous. Location is ok if you like walking, but the distances are quite a bit longer than the info given. Basically run by beginners and quite likely to ruin your day

We stayed at this hotel for 5 nights and did not receive any room service during our stay. However, on the day of our departure, we were unexpectedly charged 100 Euros without prior authorization. When we reached out to Best Western relations, we were told the charge was due to the room being left in poor condition. In reality, there was only some minor trash left behind, and it seems they expected us to clean the room ourselves, which is unreasonable for a hotel stay. It was very hard to communicate with staff due to poor English except one guy in the morning. Don't ever go to this hotel

Just bare bones for amenities...

All good

A good hotel for your stay in Antibes. Generally speaking nothing wrong with this place, just wasn't spectacular in any way. Though this was on us to confirm while making the reservation, the room had no mini fridge and unfortunately, the front desk staff told us their ice machine was broken. Also of note, the roof top restaurant and terrace is permanently closed now.