AX The Palace

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Great location and very good amenities. Staff were helpful and room was well maintained.

Everything was perfect. Staff and food was very good.

The rooms were clean, comfortable and very quiet. The staff went above and were very helpful. The breakfast and evening had a variety to choose from and something for everyone’s taste. The indoor pool was very relaxing and quiet.

I absolutely do not recommend it.

Good location with the ferry to Valletta only a 5-10 minute walk away. Staff are very friendly and helpful. Great variety for breakfast. Would recommend

The welcome bottle of wine and pleasant/helpful staff were much appreciated. The cleaning staff needs work and the property should have ‘do not disturb & make up the room’ sign/s for the maid staff. They don’t seem to know what is needed for obvious reasons. The room service & food were excellent and the balcony view of Valletta was sublime.

We stayed at AX The Palace for a week with 2 children in a family room, which was quite big, with a huge bed for the parents and a sofa bed for the kids. Breakfast was excellent with everything you can think of (from cereals to cooked English breakfast, from vegetables and plenty of salads to fruit and desserts). The indoor swimming pool was a great addition, and we used it daily especially in the afternoons, after exploring Malta during the day. The outdoor pool was a bit chilly for April, but in the summer it must be amazing. As we booked half board we also had 7 dinners. Although the food was great, it felt a bit repetitive on some days. The staff were all fantastic, very helpful and attentive. Location of the hotel is also amazing - in the heart of Sliema, minutes walk from the Valletta ferry and plenty of cafes and restaurant around as well. We used the indoor swimming pool daily in the afternoons, after exploring Malta during the day. The outdoor pool was bigger but it was a bit chilly for us to make use of it on most days. We are sure it's amazing in the summer!

Room was clean and comfortable. Breakfast offered a good range. Staff went above and beyond, friendly, helpful and welcoming.

Check in was great. Family room was massive it was like a Presidential Suite. No toiletries in bathroom, I would expect it to be there. On certain days no on picks up the phone eg reception, housekeeping which was frustrating. Room A/C doesn’t work properly, hair dryer and bathroom tub drain doesn’t work, disappointed. Breakfast was excellent, great selection of full English and continental, juices was poor it was watered down. Breakfast staff was good. Indoor pool was fantastic along with the steam/sauna. Hotel was indeed a palace, very spacious and very close to ferry terminal 8-10min walk. I would not rate this as a 5 star premium hotel. It’s lacking in some areas. But a very good stay although.

Very clean and warm rooms, lovely views from the top floors, excellent breakfast and evening dining, friendly and helpful staff. Well done!