Hotel Marguerite Anaheim/Garden Grove, Trademark Collection (Hotel Marguerite Anaheim/Garden Grove, Trademark Collection by Wyndham)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Damp and humid even the bed sheets and pillows felt damp and clammy. The room had a locker room smell. Poor ventilation in the room and bathroom. It was hard to dry off and blow-dry hair after showering because the steam in the bathroom took forever to clear out. The whole experience was strange. Breakfast was meh, and the pool water was green.

Our stay was Great , property was very clean inside & out . Friendly staff from all area’s . I will definitely stay again , my only concern was their breakfast could use a little upgrade with more fruits offered & muffins. But overall we enjoyed our stay . 👍

My family and I stayed here for the second time and it was great, the only problem was that my rooms A/C went out about 3am. I tried to call the front desk between at 5-5:30 am to inform them how hot it was in the room. It was the first time no one answered, I finally got ahold of someone around 6:15am. I was told that the maintenance man wouldn't be in until 7am and they would get him over there. Unfortunately it was after 8:30am and still no one had arrived and we were cooking in the heat. So I called and I was told he was busy cleaning the pool and hot tub, but was assured he would be there as soon as he was done. So it was now 10:30am and finally a knock on the door and he finally arrived, and I asked him why did it take so long and he said he was sent to other rooms first to attend to other issues that were going on. I was a little more than upset with the situation, but he identified the problem quickly and said he would need to replace the fan itself but not to worry, that will take about a half hour. We couldn't take the heat anymore so we left, and was assured it would be fixed in our absence ASAP. Unfortunately I made several calls back to check the status to be told it wasn't fixed yet due to the maintenance man was dealing with other rooms once again and it finally got fixed around 3:30pm. So with no sleep we had to stay away until after 4pm to let the room cool down. This was the only problem we experienced, but it was major and no manager contacted us. 😢

Room was clean and comfortable. Hallway where my room was smelt like vomit. The pool and hot tub water were a tint of green. Not inviting to go into. The breakfast was to be expected.

Will not be staying here again air conditioning was old and too noisy. The little couch so uncomfortable. Yo could hear people outside your room. On top of everything they charge you for parking. Staff not friendly at all. They don't look happy working there. Not worth the money we paid.

The rooms were clean and staff was nice. The only complaint I have is the pool seemed to be a little green to me.

Pool too little

I have stayed at this property many times. However this stay was different, very different. This 3 night stay, I was a white minority. I will explain. I'm not a bit rasist, not racist at all. There were 25 black families or more. The room next to mine from 8pm to 4am they were going at it, so loud i'm sure people 25 rooms away could hear. At breakfast in the morning the kids were yelling and running around. It was really something I else.Every. time I got in the elevator it was full of them. White minority.

Good staff and friendly

The building look old structure.