Coral Reef at Key Biscayne

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Good

Good value for money, available parking, my very late check in was handled nicely by the staff, the beach is nearby with bikes and beach furniture for rental.

Simple. Clean. Convenient. Quiet m We enjoyed our stay here, the staff was enthusiastic with my sons and their Messi questions and treated us very kindly. We loved the neighborhood and the private beach. It was a little hard to find the reception area, but other guests helped us.

Overall, it was clean, but the water wouldn’t get hot in the shower, just warmish. The pool was extremely green. The elevator worked 75% of the time. Staff was friendly. Lots of parking. Close to the beach and only 20 minute drive to downtown Miami.

Poor kitchen equipment.

We absolutely loved everything about this place except the cockroaches. They freaked us out, so we didn't use the kitchen and were worried the bugs might make their way back home in our luggage.

When I booked the hotel, I really used the pictures and comments to help me decide. I feel like Hotels.com does not do their due diligence to preview and critic the hotels they list on their website. I feel this website (hotels.com) has a responsibility on what they promote on their sites. I am very disappointed. Pool was green, always had to ask for towels, no hand soap (apparently don't use hand soap), never provided sheets for the pull-out couch, my son saw a coach roach, minimal kitchen ware and in the office, I saw multiple keys to my room which heightened my "safety" issue. Seeing so many keys available in the office should require a dead bolt on the room door. I would NEVER stay here again and would never recommend it. I have stayed in many boutique hotels along the coast from ft Lauderdale to the keys and this was unfortunately the worst.

No había buena limpieza

The accommodations were OK for the price they were asking

Staff is very servicial.