Hilton Hawaiian Village Waikiki Beach Resort

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Staying here feels like a wonderland, huge property, beach front and the sand is so white and clean , you are close to everything you don’t wanna leave at all lol. My family loves this place, friendly staff especially the Filipino workers very courteous

Fun clean place to stay

本来没有牙刷牙膏…

Rooms were comfortable and clean. Staff were amazing and amenities were great for all ages.

My only complaint I believe the rooms themselves need a deeper clean and need to have amenities in the mini fridge also 24 hour room service. We arrived after midnight, would’ve been nice if we could’ve ordered room Service or at least had a water bottle in our mini fridge.

As a Hilton Honors Rewards member, I expected a much higher level of customer service and professionalism than what my family experienced at the Hilton Hawaiian Village. Unfortunately, this was one of the most disappointing hotel stays I’ve ever had, and I will not be returning. Our group consisted of 17 people vacationing together. My son, his wife, and their three young children stayed in a family room, while I had a king ocean-view room. On July 23, we had a very special evening planned. We had already purchased tickets to the Starlight Luau, and before the luau our entire family was meeting on the beach for professional family photos. What made this even more special was that my 24-year-old niece was being proposed to during the photo session. As my son and his family left the over crowded pool to get ready, they discovered they could not access their room. He immediately went to the front desk, waited in line, and was told he needed to wait for security because he didn’t have his driver’s license with him (locked in room) Even though he was able to verify all of the reservation information on the account, no one was willing to help. When security finally arrived, they couldn’t even open the door and had to call maintenance. Took over an hour, we missed the proposal. This place is way too over crowded. No staff is friendly, and it’s overpriced. We have stayed at the Outrigger which was way over. Even the lines for the slides were crazy. Never again will I stay here.

The tower we stayed in was in desperate need of upgrades. On arrival there was blood stain and dirt on all 4 beds, and the ac was not working in one of our rooms. We had to call and wait for maintenance and housekeeping as soon as we arrived which was very disappointing because my children had just taken a 11 hour flight and wanted to get to the activities. The tube had stains and hair from previous guest. The room really needed to be cleaned and updated because for $500 per night after resort taxes and fees it was not worth the money. Also they have a lot of hidden fees and you pay 10 different taxes for the room each night. While the resort itself was very nice with lots to do, the room took away from it. When we booked we were choosing between 2 different properties and decided on this one because of the reviews, I honestly wish someone would have been more honest about all the fees and some of the towers at the resort because we would have paid less money to stay somewhere else. If we ever visit again this hotel will not be on our list. Lastly at check out we had a balance that was unexpected so I wanted to review it, the attendant was not very helpful and even said to me she was been supposed to be on her break. I just thought that was very rude and disrespectful. Everyone else was pretty friendly.

The room was clean and the ocean view was nice. However, we were given a partial view. Very Disappointed. I reserved an Ocean View but were given partial view. I had to Zoom-in my camera from the balcony to get a view of the Ocean.

Enjoyed my stay with my family. My daughter couldn’t wait to get into the pool daily. Easy access to everything you need right on the property. They also have daily activities for the kids. Would highly recommend. Also stayed in the rainbow tower 31st floor in the corner. Amazing view.

Excellent property where everything you need is just a walking distance