The Renwick

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The staff was amazing and very helpful

We enjoyed the restaurant on site. The location was very convenient and close to many walkable destinations; Great restaurants nearby as well. Would absolutely stay here again. The front desk staff was great.

I really nice facility in a great location Staff very nice and helpful I didn’t like the extra fee that was charged daily on top of what I paid through hotels.com Didn’t understand that

The only down side is that the music in the agency room was so loud that we could hear it in our room until almost 2 am.

Great rooms, perfect location, cool restaurant. Will be back!

The eclectic decor was charming, the hotel was clean and the location was fantastic for a stay in the city. Our king sized suite was smaller than expected but manageable with a family of 4. The pull out couch, however, was beyond acceptably uncomfortable so be prepared if plan on using it.

My family of 4 including 2 teenagers stayed here for 4 nights and it was great, super location, lovely staff, comfy and convenient. Would stay again and recommend

Great hotel. Room a little small.

We have stayed at quite a few hotels around Grand Central and this one was nice! Minus the destination fee. Seems extremely unnecessary. The staff was pleasant and the gentleman that took off care of our car was great. The valet part was expensive but it was worth it. As for the room, great size, bed was comfy and the bathroom was a great size. The bathroom had everything needed but the shower hardware was a little confusing and the water took a while to heat up. The temperature control knob was slightly hard to adjust and getting the right temp was not fun. The shampoo/conditioner/body wash were just ok. A bit too peppery smelly for me and a slightly too watery. Unfortunately, the wooden floor in the main room needed sanding. I got a large sliver walking over to the desk. Also, there is no closet or real wardrobe. There is a very large mirror with a hanging area hidden behind it and behind that was the ironing board and iron. The TV was on top of a dresser but the top had a brassy grid around it which made watching TV difficult if sitting on the couch. The furniture was a bit beat up and there were stains on the couch cushions. The AC worked great and there was enough lighting thru out the room. Really liked the light in the shower area. Perfect for a late night trip to the potty lol. Overall, we enjoyed our stay and will stay there again.

I arrived at this hotel at 11 pm after a long transatlantic flight. There are steps down to the lobby (no elevator) and I was struggling with my suitcases downstairs. No one helped. The receptionist was chatting to guests on the sofa and completely ignored me. Finally, she came back to the desk and checked me in. She handed me a key but didn’t even tell me how to get to the room. There was also very loud music going on - turns out there is a live DJ. The room was not nice - the carpet was rumpled, the window looked out at a brick wall and the bathroom was the smallest I’ve ever seen. It was a struggle to have even my toothbrush on the sink. The only place to hang clothes (with all of 3 hangers) wasn’t long enough to hang dresses. Also, it was NOISY! Personally, I will never go back to this hotel again. I’ve been in many, many hotels all over Manhattan and this was the worst one I evet stayed in.