Mercure Hotel München Freising Airport

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Breakfast was good apart from the coffee, their machine makes terrible espresso. Shower in the room is laughable, you end up flooding the bathroom if you’re not literally pencil thin . Also, no shampoo and shower gel was empty.

Easy to get to.

Nice hotel near Munich Airport within walking distance of Train station in Freising. Was more affordable than staying in downtown Munich for the last night of a long trip.

Hotel & Staff were great. But Hotels.com failed to advise me before I booked that the restaurant and bar were both closed , during my stay. By the time I going out I could not cancel the booking without having to pay 90% of the room rate. Very annoyed!

Excellent choice and great service

Did not know that the restaurant would not be open

Room was expensive, small and with an encroaching sloped ceiling. Staff took my request for wakeup call (5am) and taxi (0550am). No wakeup, instead they rang at 0530am and said my taxi was waiting. So, fail. Bed was small but ok for comfort. Cleaning staff were helpful. Wouldn't return.

Pros: Location was incredible. Access to amazing restaurants, bars, laundry, grocery and the train system. Couldn’t have asked for better. The showers have great pressure and stay hot. I heard the breakfast was good, although very expensive. The cleaning staff were super nice and cleaned the rooms well during our stay. And most of the front staff was very helpful. Cons: They may not give you what you asked for. As we booked two junior suites with the lofts and only received one, and that’s AFTER being told we were “in the junior suites” then “they don’t have junior suites existing on the property” to “we can only get one of your rooms fixed now and can switch the other to the junior suite tomorrow” to “the second one is unavailable” and finally, them telling Expedia we were in the junior suites (a lie) as only 1 of our rooms was a junior suite. So please make sure they don’t gaslight you and try to convince you that your room is a junior suite (400+ sq feet), when it’s really a regular room. Final thoughts: Booking with Expedia is always an amazing experience. Because even in the face of an issue, they’re really good at making things right. I have proof of the room we were in, which was not the junior suite we paid for, but Expedia did right by finding resolution with me. I will always trust that Expedia will make sure to do the best they can when it comes to their customers.

Excellent location

You have to carry your luggage up half a flight of stairs to reach the elevator. Safe activated with a credit card. No insect net on window. Sauna is charged at 9 Euro per person! Quite impersonal.