Hôtel Jardin Du Gouverneur

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Clean but no elevator . Old and outdated !

The property is a nice affordable place to stay.

The location was gold. NO parking and staff did NOT have a clue. The hotel is old! I know it was old Quebec City but it could use a lot of TLC! Shower curtain had 2 tone colors cause it was so old and dirty! Everything was broken in the room that we stayed in. TP holder was on the floor, the fan for the bathroom was broken so we had a crack/space on the ceiling. The drawers for the dresser were dirty. Like I said it is neglected and could use a lot of TLC! At the entrance they had 2 flags, Quebec and Canada flag(whatever was left of them) they were just hanging from thread. The flags reflected the interior of the hotel.

The hotel really needs maintenance. There are no towel hangers by the sink and no place to put soap, etc in shower. Toilet holder is falling off the wall. There is no elevator, but we did know that before. However, the beds were super comfy and clean towels and linen were provided every day. Coffee is in your room. And the location is ideal as it is very close to the boardwalk and many different restaurants. I had fallen on a cement clump and Rodney at the desk was very helpful. He had a first aid kit and bandaged and disinfected my scrapes. He even phoned the next day and gave me new bandages. So a huge shout out to RODNEY. Thanks so much.

This is an older property but is a solid value given its location, practically next door to the Chateau Frontenac. They do not have parking but there’s are a few garages nearby, You don’t need (and shouldn’t want) a car in Old Quebec anyway - the core city is very walkable, if steep in places.

Hotel was a lovely example of the history and architecture in old Quebec. Our room was spacious and bright. Hotel Manager was very helpful. Beware though, that there are no elevators and carrying suitcases up 2-3 flights of stairs can be a challenge.

The location in old town Quebec was great. We had issues with lack of front desk availability including from our initial check in when we arrived to find the front door locked requiring a code that had not been provided to us. Room itself was small but comfortable and clean.

Excellent location and staff

Great price. Great location

Clean room, great location. Would stay again