Hostel Most

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great location in the heart of the old town, right next to the river and within easy walking distance of all the main attractions. There are plenty of excellent restaurants and bars nearby. The hotel was very clean, and the air conditioning worked exceptionally well. The bed was a little too soft for our liking and quite noisy when moving. Also, the bedside lamp couldn’t be used because the only available power outlet was needed for charging our devices. Our biggest disappointment was the room allocation. We had specifically contacted the hotel beforehand to confirm a room with a private bathroom, but on arrival we were given a room with a shared bathroom because, we were told, the private bathroom had broken. We understand that unexpected maintenance issues can happen, but the way the situation was handled was disappointing. We had to insist that this was not acceptable, especially after receiving prior confirmation. The initial response was simply that “things get broken,” delivered with a dismissive attitude. Only after we pressed the issue were we given an upgraded room with a private bathroom. Overall, the location and cleanliness were excellent, but the customer service when dealing with the room issue could have been handled much more professionally.

Close to the city center and very helpful staff

Bueno para pasar un día...

The room was basic but clean and comfortable. It had a beautiful view overlooking the river. The staircase is quite rundown and the stairs are uneven.

Great location and friendly staff

The location was perfect, really close to the city and most attractions, the room was also quite modern and clean considering it had 10 people in it so I was pleasantly surprised

Everybody was super nice and the room was incredibly centrally located, clean and functional. Great experience

Great location

Excellent location! Great staff

Excellent cleanliness, location. Bed was comfortable, hot water in shower and towel provided. With a little investment the deplorable conditions in the staircases could be corrected. There was no kitchen, no glass, no cup, no kettle or microwave. To obtain the use of a kettle one had to descend 7 flights of steps, walk 60 meters down the street, access the kettle in the teeny kitchen built for 1 person at a time then share the 2 chairs not being used by staff to drink the tea to return to your room 60 meters and 7 sets of stairs back to the room. A little investment to provide a kettle and microwave and some cups or glasses would solve the inconvenience. Also when the internet goes out you must get dressed, go down the 7 sets of stairs walk 60 meters to report it then back 60 meters and up 7 sets of steps.