Urban Boutique Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Perfect stay. Great breakfast too.

I completed the online check in several days before arrival and checked the box for the shuttle service from the airport. I heard nothing. I received a call as I was boarding my flight and was told they had no record of the shuttle request. They then said they found it and was I on the easyJet flight- I was not. They agreed begrudgingly to the shuttle service and we took off. I received a message and we were met by a taxi driver on arrival. When we got to the hotel he asked if I was paying him or the hotel. I gave him a tip and said the hotel had sorted it out. I was greeted in the hotel by the most rude person I have ever come across in the hospitality industry. I have travelled the world extensively and never come across anything like this. No welcome, He immediately demanded money for the taxi and when I said I thought it was a hotel shuttle service he became rude, very sarcastic and aggressive towards me demanding money and laughing at me that I thought it was included. I tried to explain that everywhere else SHUTTLE SERVICE means a minibus back and forth to the airport. He demanded proof from me however the online check in form is one where once the link to the form is used, it can no longer be accessed.I suspect he had been challenged befor I paid E40 for the taxi as it was late, I was in a foreign country and the receptionist was truly vile in their behaviour. Welcome to Slovenia! Everything else was great, the rest of the staff, the room, the location, the breakfast.

Excellent location, spacious and comfortable room (great for families), and delicious breakfast. We will definitely stay here again.

We were doing our vacation on a limited budget, but staying here made us feeling like we were in the upper tier. It is a well-appointed hotel with a very obliging staff and excellent breakfast. It was centrally located, just across the bridge from the historic center. There is public parking a short (10 minute) walk away.

The staff was helpful and excellent. Great location too

Large modern room in an older building. Handy location for walking the city. Good breakfast. Exceptionally positive and helpful staff. The lounge with complimentary beverages and snacks was appreciated.

Room was nice. Comfortable bed and fairly large. Had a refrigerator and stovetop. Very conveniently located to the Square. The breakfast was absolutely amazing. Wonderful food and one of the largest buffets I have ever seen. Staff very helpful.

Lovely stay with a good sized room that was relatively quiet. Breakfast was good. Having a better coffee machine would move breakfast to excellent!

Highly recommended! Great location, delicious breakfast, excellent advice and recommendations. We will stay again if we return. Will use their airport transfer option in the future as it was less expensive than the taxi we took. Ljubljana was a great trip. Enjoy!

Fabulous location, very comfy and clean hotel. Breakfast was great and staff all lovely, def recommend