Best Western Ramkota Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Good breakfast. The pool was fun.

Hallways were dirty and smelled like weed. Rooms weren't cleaned very well and there was no soap or shampoo in the bathroom. Front desk was kind of rude and not very helpful.

Staff was very rude . Room was not ready when we arrived at 4. They couldn’t tell us when we could check in. Was very disappointed.

Pool was full with birthday party’s with non-paying guest . Kids running around and adults not really watching them. At one point there were over 15 kids in the Hot Tub ages 3-12 with no adult with them or even watching them. Swimming, was there splashing acting like kids do. We asked the to leave and get an adult like the rules said. The parents of the kids went crazy. The staff didn’t care , they said it was ok for the kids to be in the hot tub without an adult. It was crazy. I will never stay here again.

Our original room was nice, but the shower was completely old rusted out tile not really fit to shower in for the price of the room at $250+ a night. We booked that room because we needed three beds for our large family. We told the staff at the front desk and they moved us to another room which was considered an upgrade. However, it only had two beds we were assured there would be a cot for us, however late into the evening we were told all the cots were gone so we had to go get a blowup air mattress from a local store. This was very frustrating as we were paying for three beds at the $250+ a night plus we had to go spend $100+ dollars on air mattress and bedding for our two night stay. I would not recommend staying here for the price you pay.

Room was ok, continental breakfast was closed, hallways dirty and smell.

Check in was rough due to a new person working and the person training was to busy on her cell phone to help her. Made an error checking me in and at this point have paid for the room twice, so a $450 stay turned into a $900 stay. When I checked out I was told that the "boss" was the only person that could fix it and won't be back until Tuesday. Was also told that since she is the "boss" nobody else needs to know how to do it. Room was very loud with screaming children most of the two nights I was there. Outside was horrible from potholes big e ough to swallow small cars to people working in their cars, doing oil changes etc. Very disappointing stay! Would not recommend anyone stay at this hotel.

Breakfast cutoff at 9 am is aggresssive. smoking policy should be more heavily enforced.

The hotel was supposed to be non-smoking but smelled of marijuana every where. The staff was very kind. The rooms were pretty clean. The beds were clean but not comfortable.

To put it in the words of our 8 year-old: “That place was super sketchy!” We are generally a pretty laid-back crew when we travel as a family, but this hotel was a MESS. Upon opening the door to our first room (#101), we were smacked in the face with the smell of cigarettes. We have a kiddo with asthma, so staying put was a non-starter. The front desk was apologetic and moved us to the opposite side of this maze. Unfortunately, the other side of the hotel must be the weed smoking section. We had to shove towels under the large gap at the bottom of the door to keep the smell/smoke from giving our kids a contact high. For the sake of brevity, additional concerns in no particular order were: room was directly next to an interior fire door that slammed all night, loud music playing in the courtyard until at least midnight, our room fan and A/C rattled and smelled like burning tires, the ceiling and lamp had cobwebs and the shower had mystery short/curly hairs stuck to its walls. For $200/night, we expect more. Checked-out as soon as we woke up. We would NEVER EVER voluntarily stay here again. 0 out of 10, would NOT recommend.