Sonesta Simply Suites Silicon Valley Santa Clara

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

the room was dirty, carpet / floor not very clean. there was a medication pill found on the floor. the room was very outdated. the breakfast "buffet" looked awful. the price of the room that i booked and was quoted was almost doubled. the person at check in was nice. Never again!

Staff is friendly

.

Perfect for visiting Santa Clara University across the street. Free parking and you can walk to campus. The rooms are a little run down but clean and spacious.

There are many reasons to stay at the Sonesta, but the #1 reason was the staff. Professional, helpfuly, responsive, etc. It didn't matter what time I was passing through the lobby, the people at the front desk were super helpful. I trust the owners know that and keep them well-compensated. It's what makes many people return. Other things that were great was the location, the amenities and the rooms themselves. The only thing I gave a lower score on was the property itself. There have been solid refurbishments but it's age is showing and there are obvious things that could be done to improve it's overall appearance. However, overall, the stay was defenitely great value (and comfort) and perfectly located. I will be returning.

Horrible “hotel”. Dirty, loud and very uncomfortable.

All was good but whenever we powered off the A/C there would be a faint smell of smoke in the room. Also an additional smaller chair in the room for dining would've been helpful. The large lounge chair by the bed was unwieldy given room size

Great location friendly staff

There are better places

Easy walk to Santa Clara University. All the staff were polite and friendly