Hilton Woodland Hills / Los Angeles

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The hotel 5 stars for sure everything was great! Rooms great!

The hotel was great location was great. The only issue I had was I never received my receipt after I checked out calling and asking for my receipt. It seems like the person on the other hand was simply not listening to me and ignoring me and kept talking over me after I requested my receipt multiple times she finally emailed it to me

Excellent customer service.

Didn’t make it

No swimming pool at the Hilton! That was disappointing! Fitness room was otherwise adequate for our exercise needs. Beyond the usual hotel fitness equipment offerings, their pull-up bar was a nice plus! BLAI - A unique neighborhood restaurant that fuses "soul" (i.e., Cajun) cuisine and Thai cuisine is within walking distance from the Hilton! We enjoyed the food as a delightful change of pace. It wasn't too pricey. Casual dress was fine. Indoor / outdoor seating.

Great place

Nice spacious quiet room

I’ve stayed at this hotel several times recently about two weeks ago. However, the difference was I booked direct as a walk-in and this time I booked through Hotels.com and over the years and I’ve been a member of Hotels.com for a lot of years, maybe 12? And one of the things I have noticed is that if you book some hotels through the app or through the website you do not get the most recently updated clean rooms. You get the older room for a decent price actually at the Hilton it was pretty much the same price I was able to look it up and the Hilton would have charged me $270. I would’ve received the points on Hilton honors because if you booked through hotels, you don’t get points. You get free Wi-Fi And then would’ve spent another $30 on Valley Parking Self Parking for the record is $29 I guess if the hotel is selling the rooms at a bargain price to an app like Hotels.com that’s one thing if you book directly with the hotel, especially Hilton you’re going to get the best of the best I think it’s a bit misleading to pay close to ADR on an app that promotes discounts So I’m not really sure if I’m giving the three star review to Hotels.com or to the Hilton I guess the Hilton cause ultimately it’s their hotel. It’s their property. They want someone to come there and have a good experience. The room was a little bit odd in that the bed was not as comfortable as the last bed. I slept in there at that hotel. And it was a little bit smaller. But pretty much same $$

Very unhelpful with everything was a regular but will never stay there again

The Restaurant staff as well as the Valet staff were very helpful. It made my stay even more pleasant.