Park Avenue Rochester

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Just a brief overnight stay. Water in the tub only got lukewarm and the shower did not work.

Clean and friendly. Good location across from great linear park called One North

I stayed in a 2 bedroom suite and love the space so much. nothing to shout for the view as opposite were just a condo. The staffs were helpful and granted me an extended check out timing. Location wise, it's opposite Star Vista where it's a plus plus for food choices. The only cons will be (1) the bathroom at the king bedroom has no shelf to put the body wash and etc which is inconvenient. (2) when I stepped in, the floor seems dusty, other then that, I had a pleasant rest at the accomodation.

Bugs in our room.- crawling up the bathroom wall and scurrying up the wall. They said they were full and couldn’t move us. A gentleman was complaining at the desk and insisting he be moved or sent to a different hotel due to a solvent smell that was unsafe. Suddenly a room opened and we were afraid they would put us in one of those chemical smelling rooms so we stayed in the room with bugs. We felt they didn’t listen or care. The room was so small that we couldn’t open or store our suitcase anywhere except on the bed. No where to sit except the bed but that was where the suitcase was. It was all miserable.

I reserved two rooms for my brother-in-law’s family, who were visiting Singapore for the first time. Unfortunately, their stay was extremely disappointing, with issues arising almost every day starting from check-in. The ongoing hotel renovation caused significant inconvenience and safety concerns. There was no water supply between 1:00 AM and 4:00 AM, and loud renovation work occurred daily from 9:00 AM to 6:00 PM, making it impossible for guests to rest comfortably. While the staff made efforts to assist, they appeared undertrained and lacked attention to detail. Specific examples include: -One room had no power upon check-in. -Sink and bathtub drains were clogged. -Bedsheets were stained and had to be replaced after requesting re-service. -Clean towels were not provided after housekeeping. -Elevator sensors malfunctioned, resulting in a guest being struck by the closing door. I strongly urge the hotel management to consider the severe inconvenience and potential hazards posed to guests during renovations. Proactive measures—such as reducing occupancy or offering clear warnings—are essential to ensure guest safety and comfort. Overall, this was a very poor experience and far below expectations.

Very easy and smooth

Perfect location. Near trains, mall, restaurants!

small sized room for a location that is not too near city. carpark was ten percent full but they charge 8 dollars per exit ticket. overall low value compared to other hotels which could be newer and better located. this is more for worker bees who work in science park.

security box did not work.

good value but the location might not fit for everyone.