Oakes Hotel Overlooking the Falls

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Bought a premium falls view room 1917. The seal in the window is gone so the inside of the glass is covered in moisture, you can not see out the glass. Asked for a discount they offered me a breakfast at applebees. Nearly $500 / night for 1/2 a view. Rooms are dated. No coffee machine in the room.

I paid extra to get a room with view but room that I got doesn’t have a view and management was saying it wasn’t mentioned on third party portal

The room was fine, but there was no safe provided. The only amenity was a coffee/tea station - no restaurant on the premises. Our view of the falls was great. The elevator is old and very slow. The ride down to the falls area was very close and convenient.

Beautiful view.

Hotel as old and could use some updates but the staff was friendly and location to all these amenities were great. Outstanding view of the falls from my room window on the 14th floor!

Great location from this hotel, that is all. Overall extremely overpriced for what you get. Paid $400 per night for the “Riverview” room on the 8th floor, not worth it. No thermostat, the A/C & heater is decades old, there is a door the conjoins the room next to you which I haven’t seen since the 90s, the tv is a tiny old 32”inch, and there was no microwave. My 2026 truck received damage from another guest that occurred in their small locked parking lot ($50 per night) and the Manager did nothing other than to advise me to call the local authorities for them to handle. With this occurring, not offering at the very least free parking to help accommodate since it happened on their property with active cameras. I think a fair value for this hotel would be at most $200 per night. If it was more modern and up to date, then I could see a fair pricing being higher. Next trip we will not be staying here.

I loved the stay at the Oakes Fall in Niagara, what’s to hate when you have a view overlooking the falls?! There was just a few things I didn’t like…….. 1.) charging for parking at a hotel $50 a night is outrageous 2.) also we stayed for 4 days so to tell us no one will be cleaning our room in between or stocking us with towels made no sense. 3.) Lastly, a few of the apps on the screen didn’t work for m entertainment purposes and I realized some of the apps were signed in still under other tourist. I definitely recommend going back but would choose another hotel for a better experience

It’s not a great place. They just don’t understand customer service. The toilet didn’t work, which is bad enough. But getting someone to fix it required two phone calls. And don’t go to any of the restaurants on the property. They are in business to give their employees a place to socialize. The employees do not provide service to the customers as primary concern.

So, outstanding views of both of the falls, the nightly fireworks, and the skyline from our 17th floor windows, Pros: Great view Separate sleeping areas Comfortable beds Cons: Previous stays trash in room No towel or bedding service Overall, I would certainly stay here again.

The room was clean and relatively quiet. I thought the firm bed was quite comfortable, too. For "breakfast", there was free coffee or tea. Not a big issue, with Applebee's serving breakfast right next door. It was a shock to pay $50 Canadian extra per night to park, but the hotel allows in-and-out. Similarly priced parking lots did not offer that. Not the hotel's fault, but cell phone service is really iffy around Niagara Falls, so I was hoping for a solid wifi signal in the hotel. It worked for a short while and then wouldn't connect for the rest of our stay ("too many networks are logged in"). It may have been a blessing, but we couldn't seem to get the TV to give us any news channels ("no signal"). All in all, we enjoyed the property and our stay, and we got to watch the fireworks from our room! You might suffer sticker shock. We exchanged $400 US and got $540 CAN, but the exchange rate is across the boards. For example, a prime rib dinner at The Keg was priced at $55 CAN. Delicious meal, but El Cheapo thought it was expensive. Parking at Clifton Hill was $30, and that was cheaper than the $30-60 near the hotels. It was a pleasant trip, and we're already talking about next year.