Aonang Paradise Resort (Aonang Paradise Resort Krabi)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Don’t be fooled by the name of the hotel or the setting of the pool. The rooms are a disgrace and unsecure. The first bungalow we were given had a number of issues - no safe, damp, constantly dripping sink tap and shower, couldn’t lock the door properly, stains on sheets, one outside seat which was extremely rusty. We were given 3 coat hangers between the 2 of us. We complained about the lack of safe and they said they would provide one. They provided one however anyone could just walk out with the safe and the contents as the safe wasn’t secured to anything and the staff didn’t seem to understand that this was unreasonable. We asked to be given another room which we was but again, safe wasn’t secured to anything and the window wouldn’t lock. We just decided to book somewhere else and leave and lose the money as we wouldn’t have felt safe staunv there. We were also told that the water would be off for 3 hours as there was a problem with the system. Do not book here! Hotels.com contacted the hotel for a refund and they refused, and we were given a £50 voucher by hotels.com as compensation (naturally the booking itself was much greater than this).

All concrete interior. Poor quality WiFi.

I have stayed at this resort 5 times over the past ten years and owner has never upgraded the rooms ie same mattress and pillows and now they are decrepit. I got severe skin rash from the pool towel. It’s a shame it was a great resort but I will never stay there again.

Rooms are a bit dark, ceiling lights could do with some cleaning. Bathroom fan not working so the room was a bit damp and smelling. Generally the room often smelled a bit like sewer. Entire feel was a bit run down. Outdoor area with pool and seating under roof and palm trees combined with the view was very nice.

Amazing people perfect location and the pool side view is breathtaking and relaxing

The hotel was nice, bathroom was a little dark and difficult to get ready in and the pool definitely needs repairs but overall a good stay!

We had a deluxe mountain view room, which was really nice and spacious. The pool was nice and clean as well. Really, the only thing we didn't like about this property was the reception desk clerk at check in. Her attitude was indifferent and she appeared to be bothered by our presence and rather hostile. We found our room on Expedia and selected the most expensive from several others. When we arrived, we were told that the room was not available at the rate we were quoted on Expedia, that it was the only room available at the property and if we wanted to stay there, we could stay in the only room available, at the price they were asking upon check in. When we showed her that other rooms were actually available on several booking websites, she said they weren't really available. They were kept in reserve to resolve guest issues, such as a broken air conditioner. When we convinced her that the room we reserved on Expedia was at a lower price than she was asking, she became angry and sullen and said "very well, if you don't want breakfast". We felt unwelcome and insulted. It was true that the Expedia rate didn't include complementary breakfast, but it was the way she went about it and her visible unfriendliness, that made our stay less than it could have been. The other reception individuals and staff were genuinely friendly. Maybe she was having a bad day.

Nicr location near from beach restaurants 711. Staff is kind...only over price for us is newyear holiday. If normal season price will be reasonable.

Great

Close proximity to beach. Centralised area - walking distance to halal restaurants. Staff very helpful. They would volunteer to help with baggage after shoppimg even without any request from visitors.