Cocoland River Beach Resort & Spa (Cocoland River & Beach Resort)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

My room had a lot of Nats but it’s right on the river

我们在这家度假村的住宿体验堪称完美。周围环境郁郁葱葱，宁静祥和，空气无比清新。

Good for stay: The room was clean, the space was quiet, and the staff were friendly.

Nice staff. Quite and safe location.

Even tho I had to use and translation app the girls at the front desk went beyond bilief with all my request , also they were very pleasant, great service I would highly recommend Cocoland hotel.

We booked and paid for 2 nights at this facility but left after one night. Extra bed was left outside by our room. Service is nonexistent, pool has lounge chairs with no cushion, breakfast is horrible. The location is isolate, no place to eat except at the resort restaurant. We came one hour early, the place is empty , Poe room is ready but was told company policy we must wait until 2 . No welcome drink, no one bother to greet us Our reservation included dinner on booking. Com but was told offer only valid for March. The place sale day pass and pool entrance so be ware if you considered booking at this property You may get better experience at boutique hotel in town

The 5 employees who were so helpful in trying to find our reservation were so helpful and friendly. I had made reservations for two rooms for my son's on-site wedding, had a confirmation number, confirmation email, but when we arrived, the resort was surprised to see us, that's for sure. I got on the chat feature and started what turned out to be a 2 hour ordeal to unravel this misadventure. After that fiasco, our stay was great and the staff was wonderful. Our only other bad experience was that all of the amenities were closed for our visit. No spa, none of the 3 bars were open, two of the three pools were closed, and the restaurant's menu was incredibly limited. However, the grounds are beautifully kept, we felt very safe, and I would stay there again, but not through hotels.com

The villa resort is very beautiful and the people there are very friendly and helpful. The villa with river view is great for sitting outside and relaxing. The villa unit itself was very big and clean. Wonderful stay and worth the value to stay.

Nice place, good pool on top of restaurant

Great place to stay. Looks like pictures. One thing I appreciate is that they do not try to stop you from using local services. Order seafood across from resort. Further, if you want to rent a boat, the resort will help you and book you a local person. I appreciate the owner is local so helps local people.