Days Inn by Wyndham Calgary South

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Pool is not open. No advance information before the check in. Our kids are excited that they can use the pool but not. They should inform us in advance. Our kids are sad.

1 Star Unfortunately, this was one of the most frustrating hotel experiences I’ve had. When I arrived to check in, the process took nearly 30 minutes. I had my booking number ready and repeatedly explained that the last name on the reservation was different from the last name on my ID. I mentioned this at least six times, but every time I tried to explain, the front desk agent cut me off and told me to wait. Another employee overheard me mention the correct last name and found the reservation in seconds. Things only got worse from there. During payment, the employee took my credit card and repeatedly walked away with it behind the counter. After inserting it into the machine, she handed it back, but when I went to remove my own card from the terminal, she abruptly pulled both the machine and my card away and continued walking around with it. It was very uncomfortable and unprofessional. The elevator was painfully slow, and when we tried taking the stairs instead, they only led to the first floor. Back at the elevator, a young girl warned us that people sometimes get stuck in it, which wasn’t exactly reassuring. We also discovered the hot tub wasn’t working. That would have been nice to know before choosing this hotel or at least during check-in, but nobody mentioned it. Once we finally reached our room, it took another five minutes to get inside because although the key card was flashing green, the door handle wouldn’t open. The room itself was acceptable at best—about

Location was good for us. The room and bathroom were nice and clean. Looked updated. Unfortunately the air conditioner was very noisy and the pool and hot tub were out of order resulting in our stay being a disappointment

Great stay! Breakfast was awesome!

Great service, awesome breakfast

The pool and hot tub were closed and we were looking forward to it in the morning. I don't think they shld charge full rate when this is the case.

The ladies at the front desk were rude to me

Showers were cold. Everything else was fine, but no hot water (or not enough to actually enjoy a shower) is unacceptable. Stayed several others and we all had the same issue.

The aircon of the room beside in the bed terrible.

Staff were all fantastic but especially Rio