Chrismar Hotel Livingstone

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We arrived later in evening. Property was poorly lit. The paths to our room hardly had any lighting. During the night the power kept going out. The next morning,we went to get breakfast before we left for the day. The information in the room says 6:30 am. They wouldn't let me sit in the room. Breakfast wasn't being put out when we left at 7:15 am. Friday, we were gone most of the morning and our room had no clean towels and wasn't cleaned. We had to go and ask. It was questionable if we were going to get hit water. Sometimes we did and sometimes we didn't. Looks like the property is struggling. I hope they get it together, it could be a hidden jewel. However we will be coming again and will choose another place.

When I made the reservation it was for Livingston MT I have asked for a refund. It is ridiculous that you are in Montana and show a place in Zambia?????

Grand entrance - not much inside. Seats are full of insects.

Originally we were in the wrong room. Whirlpool was broken door didn’t lock. Management kept saying they were not told. No spray for mosquitoes. Nothing fixed during stay. They had food and tables but no restaurant. Definitely not a four star establishment. One towel for a family. This hotel is very close to Safari Park and the African Queen boat ride. It was very convenient to Victoria falls and other attractions. If the hotel had been run properly It would’ve been a truly stunning and uniquely African experience. The wildlife was literally right outside the property fence this could’ve been one of the finest hotels for visiting the falls and seeing the animals

the closeness to the park the cleanliness and the setting around the compound ,

I stayed here before, 2 1/2 years ago. My family joined me this time and it was a great place to be together and as a base for excursions.

We stayed there two years ago, and decided to stay there a night to revisit some memories. We had the same waitress and bartender as two years ago. That was really nice to see. The place kind of seems to be falling apart. Doesn’t seem like many people stay there or it could’ve been just the timing though. It is such a beautiful place. It just didn’t have the same feel to it as last time.

The hotel has not been kept up over time. The public areas and rooms are very dated. The rooms are not very clean and they made little to no effort to avoid insects in the rooms. Our room had gaps around the door where anything smaller than a rat could get in. Our room was infested with ants. Other than breakfast, other meals were at Cattleman's which is a restaurant next door. Food was good but took forever to get it. The hotel said free wifi. That was true, although that is only in the lobby. In addition, after the first two hours, their wifi was not connected to the internet. The only redeeming quality about this hotel were the people. The staff was very nice including the manager. She tried to make it right, but we ended up moving to another hotel.

They were nice to let us check in early. The toilet didn’t work, called the front desk, a repair person came to fix it, the next morning and then the next didn’t work again. A guest should not have to deal with. This place has a bar in the middle of the pool. They have tried to hard to make it look “African” but it looks like Disney .

The room was boring. the wifi did not reach beyond the reception area, big disappointment.