Eurostars Toscana (EXE Toscana)

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The hotel is located very near the autostrade and outside the walled city. Access is easy and direct. Staff were multi lingual and friendly. English was not a problem. Parking is free. Breakfast is served as a buffet and you do need to notify if you intend to partake. It is 13euros. There is a good variety, but it is the same every day. There is an espresso/coffee machine. Nothing available to order. Amenities. There aren’t any (like fitness room or pool). There are meeting rooms up from the lobby. The restaurant isn’t open beyond breakfast and they only offer the buffet. The bar is only open weekdays in the evening. There is a supermarket next door and a McDonald’s around the corner, both easy walking distance. A bit further are a couple of sit-down restaurants and a very good pizzeria. There are more pizzerias here than Starbucks in Seattle! We would stay there again. The lack of amenities isn’t important to us.

Clean friendly

Three star level. Ok but nothing remarkable.

It was a nice clean hotel with good staff. Easy to get to. Good parking. The area around the hotel was okish.

The description says “In the heart of Lucca's historic center.” It is not but about a 15-20 minute walk from the start of the walled city. Not too far from the train. Location is ok but nothing charming about it. The front desk staff were very pleasant. The room could have had stronger air con but it was ok despite the 92 degree weather. The Wi-fi was incredibly slow. The room and bathroom are very small. Could have used more towels. The bed is very hard so not too comfortable. The hotel was ok but nothing special.

The hotel was quite a walk from the city. Good minibar top up. Bathroom was nice. But no plugs for straighteners and the bathroom had the only mirror. Main room also had limited plug sockets. Reception staff were nice.

Great hotel, excellent rooms and about a 15-20 walk to the walled city. Would definitely recommend.

Room was run down and the breakfast was included in the past but not now. Staff said that the name change and rebranding was meant to attract business people but there were no working outlets in the room and no usb or other charging outlets apart from one socket in the bathroom. Very inconvenient. The place was much nicer to stay at in the past 15 years but has been let down by its owners sadly.

Excellent service and great customer service!!

Great option for traveling in car around Tuscany. The best staff