Costa Village Jacuzzi Bangsaray

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Bad place

Older hotel but tidy with a great staff.

Nice clean and quiet place to stay ,very friendly and attentive staff

I had booked for 3 nights. Based on the property photos, close to proximity to the beach, the gym, a 4 star rating and good feedback, I decided to book this hotel over another one. The good, it is about a 5 min walk to the beach. Check in was uneventful and friendly. Now the bad. The entire facility felt neglected. I had opted for the Premier Jacuzzi Room, which was located next to the nicer main building. The room was mediocre. It seemed as it had seen better days. The curtains were a dark brown and looked out of place. The jacuzzi was a strange looking blue tub, cold water only, with super weak jets. The hot water kettle was missing. Of the 2 advertised pools, only the one on top of the main building was operational. The second one on top of my building along with the "gym" where not usable due to repairs. No apologies by the staff or perhaps a free breakfast was offered for the inconvenience. In short, for the price I paid for the upgraded room and the misrepresentation of the facilities, I would have chosen another hotel. I was hoping to add photos I took of the property to illustrate the condition. Unfortunately, you have to use your imagination. In summary, the hotel does in no way look like the advertisement. -

Quiet location

Staffs are fantastic, friendly and very helpful. Room is very nice, clean and comfortables bed. Swimming pool and area around swimming pool need TLC and there is no bicycles available at the time of our stay as they are all need fixing according to their staffs. We were staying there from 11-14 July 2025

The room was very nice, clean, well kept. Fresh towels everyday. That was nice. But no drawers to unpack clothing and only 4 coat hangers . However, according to the website, there should have been free area shuttle- there was not. A very nice lady at the front desk took us to a restaurant on her personal scooter. We walked back to the hotel. Yes, the bicycles were free to use AFTER we aired up our own tires, fixed the handle bars from falling down, never could fix the seat from falling, it had no brakes and no headlights. They are rolling death traps. There was no spa at all, as proclaimed by your website. There is a bar by the pool but you have to BRING YOUR OWN ALCOHOL. Because it’s just an empty space. We had to ask for the promised free water. There are no water views from The hotel. And the beach is about 200 yards from the hotel. The restaurant was never open while we were there so we had to walk to restaurants every day (again, no shuttle as stated on the website)

Dont recommend this hotel

The view from the room was quite nice. And the room was comfortable for us. But the coffee was too sweet.

Was a very bad value for money stay as it was $140 usd and worth was closer to $40. Below are the issues we encountered Refrigerator broken and smells terrible when we opened it smelling up the whole room No pool towels Tiny tiny tiny soap and shampoo Shower tub dangerous getting in and out of No restaurant open for dinner due to an event and nobody told us when we checked in No help with room when we checked k. Including how to use the outdoor hot tub which didn’t appear to do anything but make noise. Cold eggs Terrible coffee Ants in the watermelon No hot water for shower in the morning Dead bug above toilet Wall is peeling