The Fern Goregaon (The Fern Mumbai, Goregaon, Series by Marriott)

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Good room, good breakfast, clean and hygenic

Food needs to upgrade

Hotel was clean staff was kind and caring will definetly recomend this hotel

Room was not lit adequately, housekeeping and room cleanliness has lot to be desired, the bathroom drains were clogged on the first day which shows that housekeeping manager is not doing his rounds or supervising adequately, the silver lining is the food /breakfast was excellent, as well as generally the other staff are very courteous polite and helpful.

Overall it was a good experience. Couple of restaurants staff weren't friendly. Rajendra was very attentive. Breakfast spread was delicious. Harshita from main reception was very helpful and friendly. Vishal from housekeeping was excellent too. Only thing disappointed was late night music because of wedding and other celebration.

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Amenities, no tv programs available, have staid in cheaper hotels with better facilities

The service from the staff was really nice, everyone was really attentive and really helpful from the cleaners and watchmen to the staff behind the desk. I spent a lot of time in downtown Mumbai which meant I spent a lot of time stuck in traffic because it is hellish there. The hotel itself was very good, the power in the shower, the AC and the fact that they habe a rooftop pool was wonderful. If I was to return to Mumbai I would look to stay in a branch close to the south of Mumbai and would hope the service would be exactly the same as the goragaon branch.

Amazing

Feels like home. Great hospitality.