I stayed at The LaLiT New Delhi for a work trip and would consider staying here again.
I arrived shortly after midnight (3AM), and check-in began with an up-sell to upgrade to a more expensive room (at a cost), which I politely declined. The process was efficient, but I would have appreciated a brief overview of the hotel's amenities. There was no mention of the pool, spa, or art gallery, so I only discovered some of these facilities later in my stay.
The room was comfortable but showed some signs of wear and tear. As this appears to be an older hotel, this wasn't unexpected and didn't significantly affect my stay. The bathroom was very spacious which was great! The staff throughout the hotel were friendly and helpful.
Room service could be improved. Ordering required multiple phone calls, and my meal arrived colder than expected. While some heat loss is normal with room service, this was more noticeable than usual.
A highlight was the pool area, which I used on my final day after checkout. The hotel kindly allowed me to stay until 2 PM after my 12 PM checkout. The pool was well maintained, with plenty of loungers, umbrellas, drinks available, and clean changing/shower facilities. It was only when I went looking for the pool that I discovered the spa facilities and art gallery.
Overall, I enjoyed my stay. Despite a few service issues, the friendly staff and good facilities made for a pleasant experience.
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