Castlerosse Park Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The resort was ok. It honestly looked better in pictures. We appreciated the history. Had brunch overlooking the golf course. Brunch was excellent.

The only benefit is that the accommodation is near Killarney National Park - this is a dilapidated and outdated hotel. Staff were hardly to be found and other people staying there were rude and obnoxious. Children were running down the hall and banging on doors. The shower room was the worst and with no curtain, the water after the shower got everywhere.

Amazing time. Rented bikes from the hotel. Music at night. Clean hotel. Had lots of fun.

The check-in was an indicator of how the stay would go. We were given room key and told it was straight down the corridor opposite the reception desk. It transpired that the room was almost at the furthest point one could be from the reception area and involved a number of changes of direction and finally a very steep and narrow staircase with literally no landing outside the room. It was well that we were both able bodied as it was a struggle to get our suitcases up the stairs. The receptionist did not make us aware of what was ahead of us, nor were we informed of location of dining room, breakfast time or any other aspect of our stay. The room was a pokey poorly maintained and poorly lit, what felt was like an afterthought to utilise some dead space. Even on a bank holiday weekend the room was grossly overpriced. To add insult to injury we were informed that breakfast was not included even though it was clearly stated on our booking confirmation. The restaurant manager was most unhelpful and couldn't make a decision on the breakfast, after much to and fro we were informed that it was Expedia's fault. There were other issues which I could expand on but the memory is making me angry. Overall , the stay was a very poor experience and we felt that we were ripped off and treated poorly.

The property needs a lot of tender loving care. It seems very run down and neglected. It could use some significant refreshing. Examples -- stains in the carpet throughout the property, including the room. There were stains and even holes in the curtains in the room. Dull fluorescent lighting throughout the property. The staff were just ok. Not rude, but not super helpful either. We were given a handicap accessible room -- not preferred. But we were too tired to ask for another room. The biggest positive is that grounds were very well-kept. We walked along the beautiful paths around the very well-manicured golf course towards the lake at night. I would absolutely pass on this property if I'm in Killarney again.

What a lovely resort absolutely spectacular setting. Wehad a lovely time using the trails and playing golf on the ground

The only complaint my wife had was it was cold and rainy and the heat in our room did not come on untill 6:00 pm. When are day was cut short by rain she wanted to warm up in room but was unable to turn on heat

Beautiful view, very elegant property.

Lovely spacious rooms with nice detailing. Good bathroom. Fantastic food in the restaurant and the most spectacular view out the rear of the hotel. Stunning.

Excellent hotel