Citadines Les Halles Paris

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Good room

This hotel is mostly positive but comes along with some things to be aware of. The positives include that the location is great and is easy walking distance to major attractions. The surrounding neighborhood has several restaurants and shops, plus a major metro transfer point. The hotel itself is clean and seems safe, especially as it requires a room key to enter the hotel. Some things to be aware of include that housekeeping only comes once a week. Disposing of trash, recycling, or getting new towels is up to you. We also had an issue with the thermostat. There are two separate climate controls in the room (1 in the bedroom, 1 in the living area with a fold out couch) and both were locked to only go down to 22 C. We stayed here at the end of a heat wave and the room was very warm, especially at night. We asked the front desk if we could turn it down lower and were told that they would allow it go 1 degree lower. This never happened, so I called back and was told an engineer would have to come to the room and program the override. This also never happened. We were offered room fans instead, which we had to come down and get ourselves. The air flow in the room is barely functional (even for Europe), and setting the thermostat as low as it would go required a significant amount of time for it to get to that temperature. I found this situation to be very misleading and disappointing. FYI - a related hotel, the Citadines St Germaine also locked their thermostat, but at 15C.

The property was well maintained and the staff was great. Enjoyed our stay there. Zero complains on the property and staff. However found the surrounding area to be unsafe and too loud. I would not stay there again for this reason.

The staff was great. The apartment clean and modern. The location was near everything. The property was well maintained. Breakfast was good too. Unfortunately Les Halles was a dirty. Trash laying around. Homeless people too.

a rat was running across the bedroom and kitchen in our room at night. although we were changed to another room, seeing a rat in a hotel room never happened to us before.

Great location. Pretty much walking distance to Notre Dame and Louvre. We were there during a heatwave, and the ACs managed well. A tip: there no swimming pool at the property, but there's a little splash pool in the park by the shopping centre next door, which is the 2nd best thing for little ones.

Very kind staff, enough room size for family, perfect location!

This is a great place to stay. Everything about this hotel is perfect!

Great place close to Museum and restaurants.

fabulous! everyone was super hospitable and the place was very nice and clean. Close to everything would definitely go back!