I was in building 9 which was quite a walk up many flights of stairs from the lobby. The room was clean, but the bathroom was very lacking - toilet clogged multiple times, shower water was not consistent hot/cold regardless of the time of day showering. I was thankful for the balcony, but the door was impossible to open and I had to get staff to assist each time the cleaning staff locked it. I found there weren’t enough towels even for one person - 2 bath, 2 beach, 2 hand, and found I used all of them every day. If there were 2 people, it would have been challenging. The free breakfast was okay - it would be nice to have carafes of brewed regular coffee and the option for sweetener and cream rather than just milk and sugar. I found it odd that there was full-on dinner style food like stirfrys and rice but not more options for breakfast such as eggs to order, or non-crispy bacon. In all, the resort staff were friendly, the pool and bar area very nice, and the location of the hotel was great. I also appreciated the shuttle service to the beach.
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