Hampton Inn Minneapolis-Roseville

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Wonderful!!!! Will definitely stay again!!!!

After checking in at 1130pm with my 5 year daughter and (small-medium) dog, driving all the way from Alaska, the last thing I was expecting was to be slapped with a $75 pet fee, when the seven hotels I stayed throughout the entire week had charged anywhere from $25 to nothing for my dog to stay overnight. Would have been nice to know the actual price of your pet fees when making decisions on which hotels to choose, rather than being left in a very tough spot upon arrival. No exception was made for me moving as military member on PCS orders either. The hotel staff seemed sympathetic but ultimately told me there was nothing they can do and to pound sand. Perhaps I shouldn't have even told them I had a dog with me as not a single person would have known any different and another reminder of what a money grab this is! Will not be doing business with your hotel again based on what's turned into become corporate garbage rather than using common sense to help accomondate your guests.

Staff was very friendly. The hotel was extremely clean. The food was great. The pool and hottub were both clean and the appropriate temps you would expect. Overall a great experience.

Pool hot tub. Breakfast ok only did one of three. Friendly staff

Good location, good fresh breakfast with variety, quick check in, treats available for purchase, room was clean, hallways well-lit. Could use a bit thicker towels, carpet in room may need refresh.

Great

Clean room and nice food

My stay here through Expedia was not authorized by me. Having exited the app prior to submitting the reservation, I was surprised to later receive confirmation of my intended stay. Neither Expedia nor the hotel provided a reasonable correction, charging me for a stay I did not have. As a frequent user of Expedia and customer of this hotel, I am deeply disappointed in the response of both.

We enjoyed our comfy room, the spacious walk in shower, the pool and hot tub, and the breakfast area….only negative thing was the yapper dog who I believe was left in the room alone a few times(barked for 2 hrs straight shortly after our arrival)

Parking was easy, room was clean would stay again!