Iberostar Bouganville Playa (Iberostar Waves Bouganville Playa)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Nice breakfast; friendly guy at the towel desk

Great location, excellent food, close to beach , very clean, great staff

Fabulous hotel. Clean and staff were extremely nice . So close to both main area of Costa adeje and PDLA. Food with all inclusive was fantastic for all meals with a great variety to choose from . All food finishes at 9 which is a bit disappointing as we were rushed to eat when we first arrived but at least we got something. 2 negatives however lifts are extremely poor, waiting ages on them so if your above floor 2 it's a nightmare to get to the pool area. The heated pool is very deep and shallow pool was extremely cold. Only small area for younger children and adults that can't swim to play in. Overall a brilliant my hotel would recommend to families

The hotel was generally clean, staff friendly and

Rooms and hotel as a whole are clean and staff are attentive and pleasant. However, I would say amenities are not on a 4 star level and the thing that lets it down the most is the food (especially if you are vegetarian). We were all inclusive and still ate out for more than half of our meals. Breakfast is the only decent meal in the hotel.

Excellent location and property

Overall, decent facility for it's age. A few things that could be done to improve: 1. Elevator programming is strangely inefficient. Elevators would pass the floor you were waiting on. Wait times for elevators a too long. 2. The fitness center opening a 0800 is . . . a strange decision. The buffet doesn't open until 0730 so working out at 0600 would be great . . . if the gym was open. 3. Breakfast buffet should open no later than 0700.

Reception staff - good easy check in and out. Hotel - very big (looks like one of the biggest in the area) there are lifts to get you from floor to floor, but there is quite a lot of walking from place to place. This is big old hotel, very well established and seems to have a number of repeat loyal guests.Bar/ Cleaning/Entertainment Restaurant staff -10/10.The facilities and public spaces are well maintained 9/10. Lots of spots dotted about to relax/read/play games etc. Hotel corridors 3/10 desperately need refurbishment, dirty looking carpet tiles, damaged skirting boards, paint coming off.(let the hotle down ...looks like a run down 3 star hotel) Bedroom condition 2/10 Like an old poor 3 star hotel. Not what you would expect when you pay for a 4 star experience. Scuffed floor, paint scuffed, peeling laminate of the units and skirting boards. We wondered of we had been given a bed room but when I expressed my concerns I was offered 2 other rooms but they were equally as rough and indeed of repair. The condition of our room didn't reflect the 4 star price we paid. Beds/mattress ok 7/10 Bedding 5/10 Soundproofing-5/10 Blackout curtains 6/10 Shower 10/10 Room towels 2/10 Water filling stations - 10/10 Food: 8/10 good buffet style food, lots of choice,some vegan/gluten All inclusive snack 10/10 bar open from Gym- 8/10 Fitness activities 10/10 - 10/10 -2 good-sized pools one more for kids. Good location 10/10

Superb hotel. Lovely room, great service in all bars and eating places. Will be returning next year

Excellent service, room was spotless and the cleanlinesz was amazing