Keystone Lodge & Spa by Keystone Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

clean room kind of warm with no real ac

We enjoyed our time at the resort. It was quiet, beautiful area to enjoy an evening walk, hot tub was perfect after a day of hiking, game room was great. Our only complaint were the beds. They were uncomfortable. Due to this, we didn’t have the best nights sleep— But we would stay here again.

Great

We booked a last-minute room here for the final night of our family of 4 overlanding camping road trip. Online, the property looked amazing, and the rate was reasonable, especially considering the location. ​For a one-night stay, it definitely served its purpose. Here is a breakdown of our experience: ​The Good: ​The View & Balcony- This was a highlight for us. Our room had a balcony with a gorgeous mountainside view that also looked out over the pool area. It was the perfect backdrop for our last night. ​Cleanliness- The room itself was nice, comfortable, and felt clean. ​Amenities- The pool and hot tub were a major selling point for us. The kids loved them, and they were a great way to unwind after days on the road. ​The Things to Know: ​No Air Conditioning- While I understand this is common in mountain areas because the nights are supposed to cool down, our room stayed warm. Our only option was a loud box fan running in front of an open window. As someone with terrible environmental allergies, having to sleep with the window wide open was not ideal, and we were still hot all night. This wasn't mentioned anywhere on the booking site. ​Pool Maintenance- While the pool area was great, the water definitely needed to be skimmed. ​Parking: The parking lot is located across the street. It’s not a dealbreaker, but it is definitely inconvenient if you forgot something in the car.

Convenient

Love this place. I try to come once a year at least and use the sauna and steam room and just zen out. Also love the hiking and nature nearby. My mom worked here when she was 19, and told me all about it when I was young. And now I get to come and enjoy it at 26.. Will most certainly be back. I will say.. I wished that there was more than one flavor in the water fountain in the lobby.. was a bit disappointing.. I was also a bit bummed by the breakfast place closing by 10 as a girl who loves to lounge in bed in the morning. Other than that everything was exactly as u remembered it.. love this place and the property. Staff were lovely.

Room was comfortable, staff was very friendly and helpful. One drawback was we went during the “ mud season” and many food establishments were closed, had to drive to Dillon, which was only a 9 minute drive, to find something open.

We loved being at the resort and spa! The room was very comfortable and roomy, with a deck overlooking the pool area. The spa was exceptional with a nice balance of serenity and refreshment ! The game room was a real plus; having family visiting one evening was so much fun! The front desk staff was so helpful and friendly. We felt right at home!! Thank you!!

Will not stay here again. Close to the slopes, that was the only good thing. Around 9pm someone opens our hotel door. They gave keys to our hotel room to another guest! I was there with my husband and kids! This is terrifying. I went to the front desk the next morning and they apologized and said it was a mistake and to go have breakfast on us while they figure out how to compensate us. Bring me the receipt for breakfast and we will reimburse you. Ya right! Breakfast was $60. I gave her the receipt and she reimbursed us $100 total. So my families safety is worth $40. I paid over $400 for the night. Unacceptable! I did complain but it took me going to corporate to get any resolution. And 1 of the elevators broke overnight which made check out really hard since everyone was checking out and using the elevator to get their luggage down.

Everything was great