Not for families or older! We gave this hotel a try because close to museums and beds looked cool, but were very disappointed. The best comparison is a carnival cruise. Staff was terrible, beds were uncomfortable, doors slamming at 3 and 4 am, and guests appeared more to be locals looking to party at the pool not visit DC museums. Got there early so went to desk to see if room was ready, but stood there while 2 reception women chatted with the bellman and ignored us. When they finally finished they acted like we were inconveniencing them. WHen we gave our name, she immediately replied gruffly that checkin was at 3 and it was $59 to check in before that. No offer to have us leave our bags- we had to ask and by then no one could find the bellman. The first night they slid a VIP coupon under our door saying we had $20 credit at the restaurant - we tried to use it the next morning ( breakfast is buffet only), but the waitress rejected it saying they must have run out of the free wine coupon and it was a mistake (seriously?). We tried to use the rooftop pool, but it was packed full of singles in their 20s and early 30s, with hip hop blaring and every empty lounger had a ‘reserved’ sign. Once again, staff wouldn’t speak to us. Elevator had the trash and water drippings from the pool partyers. Definitely would not stay here again. Would gladly go somewhere that wants my business and staff doesn’t act like they resent my presence!
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