Pestana Casino Park Ocean and SPA Hotel

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This location was beautiful. Staff amazing! Breakfast buffet the best, I’ve ever had. The lobby and surrounding grounds amazing. Great room! Highly recommend.

Location is good, outside bar staff lovely and massive breakfast selection. Room size was okay, had booked a room for 3 but was only ready for 2 so had to call reception and get it sorted, staff on in the evening were very unhelpful and kept asking us to come back and talk to staff during the day. Security not great, there was a drunk man not from the hotel in the women’s toilets in the lobby. Drinks like poncha double the price compared to bars down the road.

This hotel would be great if it wasn’t for a couple of things. The pools close early. Sun goes down at 9pm, but all amenities are closed at 6pm. When you are done exploring for the day, the amenities are closed when you want to use them most. The room needs renovation. The pillows were terrible and the bed is stiff as a board. Parking is a nightmare. They advertise that they have parking, but it was sold out all 5 nights. The only other viable option is at the casino. It’s right next door and the same price nightly, but there are no in and out privileges. This leaves you having to plan your day around only leaving once, which limits your ability to leave multiple times a day. Don’t advertise that you have parking if it is always full. Other than that, great hotel. Beautiful views. And beautiful pools when they are open.

Breakfast

I had a fantastic stay. Only criticism was with the spa. The steam room wasn’t operational when I paid it a visit even though it was within the stated opening hours.

Loved the jacuzzi, pools, sauna and the views of the hotel! Staff were friendly and breakfast was nice and decent!

Great location.

Very impressed

Very nice rooms and incredible breakfast buffet. We really appreciated the special touches they added for our honeymoon. It's easy walking distance from old town and has wonderful restaurants nearby. We loved catching sunset by their beautiful pool with ocean views. It feels very peaceful.

Hotel is nice, but it’s not a 5 star. I would say 4 stars is about right. However worth noting it’s priced like a 4 star so I can’t complain. Rooms were decent. Dated, but nice and comfy. Location is great, and staff were nice.